Vision Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Only surprise was that techs didn't get in until 8 when I dropped my car off at 7:30 - either I missed that when I booked the appointment or they forgot to mention it. Since I was waiting for the car, I wou dropped my car off at 7:30 - either I missed that when I booked the appointment or they forgot to mention it. Since I was waiting for the car, I would have come closer to 8 to shorten my stay. Not a big deal, and now I know. Scott Lippa More
Excellent service as always. While it was a very expensive car repair, I'm confident it was done right and truly needed to be completed. Thanks, Hastings!! expensive car repair, I'm confident it was done right and truly needed to be completed. Thanks, Hastings!! More
Everything to do with the service was very good. I am a little disappointed that I needed the service. I don't think that after a week of owning my used car that we should need a battery. what inspection little disappointed that I needed the service. I don't think that after a week of owning my used car that we should need a battery. what inspection activity was done before selling me this used car if not to check things like the quality of the battery. I was stuck once and had to get a jump start a second time. Not how you want to start your experience with a new car. thanks Fred More
Purchased a 2009 Yukon about 2 months ago from Steve Page. Very good experience and we love the vehicle, but it started acting up a month ago. Error messages, reduced power, apparently a sensor issue wh Page. Very good experience and we love the vehicle, but it started acting up a month ago. Error messages, reduced power, apparently a sensor issue which we thought was solved but which reared its ugly head again just before Christmas. The service department got us right in, and replaced a throttle position sensor which we all hope solves this issue. We traded our Envoy for the increased towing capacity of the Yukon, and I'm not looking forward to hanging 3 tons of trailer on the back of it if this issue is going to continue. My wife is the primary driver, and she watches our grandchildren, so the thought of being stranded in bad weather with little ones in the car is pretty unnerving. More
Overall experience was very satisfying. The service people are very friendly and knowledgeable. I have been using this dealership for 5 years now, since purchasing my vehicle from them. people are very friendly and knowledgeable. I have been using this dealership for 5 years now, since purchasing my vehicle from them. More
As always, the service department at Bob Hastings took care of my vehicle problem in a timely, professional manner. The whole staff is great to work with. care of my vehicle problem in a timely, professional manner. The whole staff is great to work with. More
These guys were genuinely concerned about my concern and they did a great job of identifying my problem (which was in fact my own fault). They are the best. they did a great job of identifying my problem (which was in fact my own fault). They are the best. More
I have been going to Bob Hastings for many years. My family has purchased more than 10 cars during that time. We have always been very pleased with the quality of service provided by the people working family has purchased more than 10 cars during that time. We have always been very pleased with the quality of service provided by the people working there; it is what keeps us coming back. They just do a great job and are a pleasure to work with. More
Had a small issue from a previous visit that was resolved quickly and efficiently. Jim was professional and obviously very capable. I enjoy going to Hastings. quickly and efficiently. Jim was professional and obviously very capable. I enjoy going to Hastings. More