Vision Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 805 reviews
Best buying experience ever! We went in and sat with Tony who went through the on line inventory and then personally showed us the vehicle in the lot. We asked many questions We went in and sat with Tony who went through the on line inventory and then personally showed us the vehicle in the lot. We asked many questions because the leasing process was new to us.He showed us our options. That is when we met Phil Pitts who treated us very professionally , and talked us through the financing process. We have been driving a 2016 Buick Encore (first new vehicle ever) for almost 3 months now and we love it: no problems/issues. We would and have recommended Vision Buick to others. Thank you , for making the process relatively easy. More
I will buy all my future cars at this dealership! My wife and I each bought a car from Vision last year. BOTH experiences were great, everyone was friendly, the cars were cleaned spotless for us, and My wife and I each bought a car from Vision last year. BOTH experiences were great, everyone was friendly, the cars were cleaned spotless for us, and both vehicles are still in perfect shape. They even let me take the test ride home for the night and bring it back in the morning! I will never buy a car from a different dealership! More
EXCELLENT FAMILY FRIENDLY ENVIRONMENT This dealership was not only adult friendly, they were kid friendly as well. It's not easy taking your kids shopping for a vehicle with you. The staff This dealership was not only adult friendly, they were kid friendly as well. It's not easy taking your kids shopping for a vehicle with you. The staff was more than accommodating to them. They brought out coloring books and crayons and brought them a snack and a water. I didn't feel rushed or pressured. The staff took their time making sure I was comfortable with my decision and well informed on the various features of the vehicle. The staff is knowledgeable and friendly. I LOVED my car buying experience. What's even better? I got to take my car home with me the same day! The kids loved it and so did I. More
Worst car buying experience I went ther to trade a car is want approved which was no big deal yet they called me a few months later saying of yea we can no problem come on down w I went ther to trade a car is want approved which was no big deal yet they called me a few months later saying of yea we can no problem come on down with your trade and we can get you into what you want needless to say wasted 2 hours of my day just to tell me oh yea we can't help you More
Great guys My wife and I were looking to replace her car. We were told by a friend to deal with Dmitriy and glad we did. Hes a great guy and got us an awesome My wife and I were looking to replace her car. We were told by a friend to deal with Dmitriy and glad we did. Hes a great guy and got us an awesome deal. There is absolutely nothing negative about our experience, if you are looking for a Buick or GMC hes the guy to deal with. More
Best Car Buying Experience and Vehicle in 15 years My wife and I were looking to upgrade from a Mazda CX-5 to a larger SUV to accommodate our growing family. Bill was extremely helpful, knowledgeabl My wife and I were looking to upgrade from a Mazda CX-5 to a larger SUV to accommodate our growing family. Bill was extremely helpful, knowledgeable and friendly. He made sure that all of our needs were met with the vehicle he located for us, a 2014 GMC Acadia. The sales process was straight forward and there were no surprises. Bill kept us in the loop each day until our vehicle arrived for delivery. Upon delivery, Bill gave a very thorough orientation of our new vehicles features, set up our on-star account, gave me a tour of the service facility and made sure that all of our questions were answered. The excellent customer care did not end there, Bill followed up with us a few times since our purchase to make sure everything was going well and that we were satisfied with our purchase. We could not be happier with the Acadia, not a single complaint! And the service provided by Bill and the entire Piehler Vision team was above and beyond excellent! I would highly recommend Bill and Piehler to anyone looking for an honest, knowledgeable and thorough car buying experience. More
I have my company vehicle serviced through Vision Buick GMC and always have great service and no issues with quality of work. They shuttle me to work and never have to wait. Very accomodating and always GMC and always have great service and no issues with quality of work. They shuttle me to work and never have to wait. Very accomodating and always treat me great. I also ended up purchasing a new Yukon Denali recently for my wife and worked with both Dmitriy & Tim. I have not been a fan of car dealer salesman given past experiences....but both Dmitriy & Tim were professional and pleasure to do business with. There were no games and got me to the bottom line quickly. I received a very fair trade on my vehicle and great price on the new vehicle with excellent financing options. The delivery went super fast and smooth....never have i ever had a better experience at a car dealer. Vision Buick GMC is 1st class from service to sales and will highly recommend to others. Thanks guys! More
The staff at Bob Hastings Buick GMC is excellent. I recently purchased a 2010 GMC Sierra Ext Cab from them. The purchase was initiated via an internet search. Despite the vehicle only being in their i recently purchased a 2010 GMC Sierra Ext Cab from them. The purchase was initiated via an internet search. Despite the vehicle only being in their inventory for a few days Tony Tellez knew and provided all of the specifications and options the vehicle had. He also emailed pictures immediately upon request. Once I knew this vehicle was for me, the sales and finance team of Steve Page, Tim Pearce and R C Cavalcanti made the transaction seamless. I was provided an excellent truck for a fair price. More
Everyone at the dealership was very kind and helpful. I would highly recommend this dealership to family and friends! It was a great experience from start to finish. would highly recommend this dealership to family and friends! It was a great experience from start to finish. More
I have had 25 years of experience with Service and Sales and their Body Shop. Service has been outstanding from both Jim and Jerry. The problem(s) are clearly explained, alternative solutions (when availa and their Body Shop. Service has been outstanding from both Jim and Jerry. The problem(s) are clearly explained, alternative solutions (when available) are offered, and associated costs are explained, with an effort to keep costs to a minimum thru dealer rewards, GM offers, senior discounts. You are never hurried in your decision. I have never had to return to get a job done right. The technicians also deserve a thanks for doing a good thorough job. Sales, my price range has always been met, with little or no negotiation. Salesman goes over everything, explaining various features, how to program your car to suit your needs, before setting you out on your own. Been a delightful buying experience. Body Shop-unfortuneatly. I have had two paint jobs over the years, severe stone damage, and a rear bumper replacemet. In both cases, the quality of work and paint match was excellent . More