Vision Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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fixed my tire quickly came in to see about new lease options and have leased a 2019 Encore had the color I wanted and the car was ready the following Friday came in to see about new lease options and have leased a 2019 Encore had the color I wanted and the car was ready the following Friday More
They Take Great Care of Me! From my purchase from Dimitry Akselrod to my service needs with Steve Fuller, I am very pleased with the prompt, courteous, professional treatment I c From my purchase from Dimitry Akselrod to my service needs with Steve Fuller, I am very pleased with the prompt, courteous, professional treatment I consistently receive. I am happy to recommend this dealership!! More
I would never go anywhere else!!! I have purchased several cars from vision Buick GMC. This particular time I came in to get my oil changed. I was greeted by Michelle Arango. She is fr I have purchased several cars from vision Buick GMC. This particular time I came in to get my oil changed. I was greeted by Michelle Arango. She is friendly and always has a smile. I came in to get my oil changed with Jim Pilosi in service. He is super knowledgeable and keeps you in the loop at all times if you decide not to stay while the repairs are getting done. Anyhow, this particular time I wanted to take a look at some options on getting a new lease while waiting for my service to be completed. Phil Pitts, in sales, assisted me at looking at some options. I’ve worked with him in the past and he’s a pleasure. He made me feel comfortable with a great deal made on a new lease. He went over several options until I was satisfied. My decision took several hours and he never came off as impatient or that I was wasting his time. I felt well taken care of!! I will never go anywhere else because of the superior deals and people who work here! They’re like family at this point... thank you Vision Buick GMC in Penfield, NY!!!! You are FAR ABOVE the rest!!!! More
A pleasant experience The sales experience exceeded our expectations. Dan Frank provided plenty of vehicle options within our budget that also met our family needs. The s The sales experience exceeded our expectations. Dan Frank provided plenty of vehicle options within our budget that also met our family needs. The staff was friendly, courteous, and respectful! More
parts service I was looking for rubber car mats for my 2017 Acadia. I had the pleasure of working with Michael Mandery in the parts department. He was very helpful, I was looking for rubber car mats for my 2017 Acadia. I had the pleasure of working with Michael Mandery in the parts department. He was very helpful, honest, and courteous. I am very appreciative of his wonderful customer service skills . Thank you for your help, Michael! More
They sell some seriously over priced vehicles This dealership is currently advertising a very low mileage 2000 Jeep Grand Cherokee Limited for $9,991. The book value from Kelly Blue Book and NAD This dealership is currently advertising a very low mileage 2000 Jeep Grand Cherokee Limited for $9,991. The book value from Kelly Blue Book and NADA state that it's worth just over $5k, or nearly half. Since this is a low mileage Jeep (almost 34k miles) and we've owed 5, I went to take a look today. One of our favorite Jeeps was very similar. Although the interior and body look very nice, it has significant rust that can only be seen if you look at the under carriage. In addition, all four aluminum wheels are obviously corroded. You can easily see the difference by comparing the spare tire/wheel with the ones mounted on the vehicle. There is so much rust on the under carriage that it can be seen when cars pull up behind it. By no means is it worth nearly twice the book value. I own collector cars that are much older, in far better shape, yet I'd never consider listing any vehicle at nearly twice it's value. The salesman insisted that the book value was much higher, but clearly misstated the facts on this and several other issues. This was my first visit. -Not impressed. More
Happy customer! I had a seamless car buying experience with Vision. We received a good value on our trade-in and s good price on our lease. I would definitely recomme I had a seamless car buying experience with Vision. We received a good value on our trade-in and s good price on our lease. I would definitely recommend them! I love my Acadia! More
Great service, experience and support Currently on my second leased vehicle from Vision, my experiences over the past five years are unparalleled. From friendly and prompt service, to a s Currently on my second leased vehicle from Vision, my experiences over the past five years are unparalleled. From friendly and prompt service, to a superior buying experience, the Vision team is exemplary and professional, truly committed to their craft. More
Totally Satisfied!!! Sales and service staff was professional and prompt. I was well informed during the whole process and I would definitely recommend this dealership an Sales and service staff was professional and prompt. I was well informed during the whole process and I would definitely recommend this dealership and have to others. More
excellent salesmen . Ralph has been friendly, knowledgeable,goes the extra mile and have sent many family and friends to him to experience the difference in buying a car . Ralph has been friendly, knowledgeable,goes the extra mile and have sent many family and friends to him to experience the difference in buying a car. More