
Vision Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Unorganized in their work. I had a purchased an oil change and tire rotation service plan and always hand me a bill. I gave copies to put in my file so they don’t waste my time I had a purchased an oil change and tire rotation service plan and always hand me a bill. I gave copies to put in my file so they don’t waste my time and theirs every time I come for oil change. More
I called several times to get information. Left messages and didn't get a return phone call for several days. The questions I asked could not be answered. Very disappointed. Left messages and didn't get a return phone call for several days. The questions I asked could not be answered. Very disappointed. More
Jake was my agent and he was fantastic. He walked me through my purchase. My credit isn't great and he never made that a problem. I bought the car that I wanted and the entire purchase went He walked me through my purchase. My credit isn't great and he never made that a problem. I bought the car that I wanted and the entire purchase went flawlessly. Jake and everyone is dealt with was wonderful. Thank you Jake and Vision the only place where I will buy or service my cars. Heashla Burnett More
So here iscwhy you got a 3. The last time I scheduled my truck for service I got 3bphone calls related to said visit. 1st was a young lady inquiring about the mileage on my truc The last time I scheduled my truck for service I got 3bphone calls related to said visit. 1st was a young lady inquiring about the mileage on my truck as there was some maintenance thing up to 72 k never mentioned before and now I am at 80 k so useless thnx. The young lady also had no clue my truck was coming in the next AM. Hmm 2nd wasn't a call sry it was a text from a salesperson saying hey I see your trucks coming in for service let's talk about what it's worth as a trade in. 3rd was from another young lady who wanted to know why I missed my service appointment that I had just left and hour or 2 prior. I for the life of me can't understand how a sales person knew I was coming in but 2 maintenance related folks did not? Communication not so great I guess. Sad part is I could used those maintenance points or whatever it was because I would have had my 800 dollar tune up done then instead of eating entire cost. Thnx for that. More