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Vision Buick GMC

Rochester, NY

4.0
798 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 798 reviews

November 16, 2024

Friendly not pushy salesman ! ; Everyone is kind and caring consumers just aren't a number to sell !! Mechanics are awesome More

by drundstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Excellent Service, never tries to up sell. I would recommend them to anyone! Fast and courteous! More

by Bernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Pitts is the salesman!!
November 14, 2024

I worked with Lewis in service. He treated me very well. I needed a full size loaner vehicle. He took care of that too. Luis kept me updated through the whole process. Treated me li More

by dgcook2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Castro service advisor
November 14, 2024

Very friendly and made sure I got everything I asked for with the vehicle I wanted More

by cynthia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric and Jake
November 13, 2024

Communication was great up until after the sale. Was told i could order a "GMC" gooseneck could be ordered and installed from the gmc website. I ordered and had shipped to store (not the selling de More

by rstrong8529
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike, Bill
November 13, 2024

I have already done this. Why am I asked again to fill this shivery out More

by 4everbigd42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

The service department is Easy to work with and alway very friendly. The service is done timely. More

by mike.brigida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Most helpful. Wonderful check in service. Clear explanation of problem and solution and very timely resolution. A+++× More

by audreysrochester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

The website does not accurately take appointments. Had to reschedule and come back another day. Difficult to get anyone one the phone to make an appointment. Have not been able to get the LoJack pr More

by jmcauliffe135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

They need more staff to get things done and better communication when someone calls and sets up appointment and then when you go in the service department half the people have no idea why you're there More

by NYVIRGO14615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan retired.
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