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Vision Buick GMC
Rochester, NY
804 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 804 reviews
March 29, 2021
This is the second car that I have leased here. The sales experience was terrific. There was no pressure to buy and I felt very informed. sales experience was terrific. There was no pressure to buy and I felt very informed. More
by KATIEL1966
Verified Customer
March 27, 2021
All the people were wonderful, especially Phil Pitts! Mike Cerone...Thank you! And a big thank you to Mary Sawyer for moral support 💖 PS. I love my vehicle 😄 Mike Cerone...Thank you! And a big thank you to Mary Sawyer for moral support 💖 PS. I love my vehicle 😄 More
by amyjohn66
Employees Worked With
Phil P., John Pollard, Mike C.
March 12, 2021
I left there feeling awesome because I was appreciated and mostly I felt my transaction was very fair and honest I will definitely recommend vision Buick to others and mostly I felt my transaction was very fair and honest I will definitely recommend vision Buick to others More
by wds299
Employees Worked With
Phil P., John Pollard, Mike C.
December 31, 2020
Extremely pleasant experience. The entire sales and management staff was knowledgeable and helpful throughout the entire experience. I got a great deal on a brand new Buick and will definitely be retur management staff was knowledgeable and helpful throughout the entire experience. I got a great deal on a brand new Buick and will definitely be returning to Vision for my next vehicle! More
by at28pear
Employees Worked With
Dmitriy A., Tim P.
October 07, 2020
We leased our new Buick Sept 30 2019. It is now Oct 6 2020. We brought our Buick in for NYS Inspection and oil change. Buick offers a free oil change as part of the purchase agreement notion wide. The ch 2020. We brought our Buick in for NYS Inspection and oil change. Buick offers a free oil change as part of the purchase agreement notion wide. The change is due 1 year or 5000 miles. We have 1535 miles on the car and it is less than a year old. We were told that we did not qualify for our free oil change as "It should have been done in Sept. (the car is less than 1 year old) I questioned the service writer and he said "it was Buicks policy not Vision." I was given a smart xxx answer"if I bought the car from Vision I would have gotten 3 free oil changes". Another writer chipped in that the dealer where I purchased the Buick "sells a lot of service loaners" I don't know what that has to do with anything as the Buick was delivered with 7 miles on the odometer. This unhelpful attitude as well as smart xxx answer doesn't build trust between the customer and dealership. I will not do business with Vision anymore as I would worry how hard they would work to earn and keep my business. To let you know I was impressed with the cleanliness of your facility when I walked in as well as the nice greeting when I drove in. Your customers good impressions are now unfavorable. . More
by bobjklein
Employees Worked With
Stephan Fuller
February 14, 2020
"transaction for leasing was quick and simple" Staff was courteous, helpful, answered any questions I had, and the process for turning in my termed leased vehicle and obtaining a new one was quick Staff was courteous, helpful, answered any questions I had, and the process for turning in my termed leased vehicle and obtaining a new one was quick and simple. The dealership was clean and comfortable. More
by Colleen
Employees Worked With
Tim P., Ralph Sardisco
August 14, 2019
wont recommend salesperson Again I bought my 2016 GMC Terrain in June 2018, no complaints great people to work with. The salesman told me, if I recommend anyone there would be someth I bought my 2016 GMC Terrain in June 2018, no complaints great people to work with. The salesman told me, if I recommend anyone there would be something in for me. I recommended my brother in the spring 2019 to go and deal with Phil Pitts. He did, and bought a $60,000 truck and told him who recommended him. I did not receive anyThing, not even a thank you, gift card, nothing!!!! More
by Kim6611
Employees Worked With
Phil P.
December 30, 2018
fixed my tire quickly came in to see about new lease options and have leased a 2019 Encore had the color I wanted and the car was ready the following Friday came in to see about new lease options and have leased a 2019 Encore had the color I wanted and the car was ready the following Friday More
by owen1
Employees Worked With
Dmitriy A.
