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Vision Buick GMC

Rochester, NY

4.0
804 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 804 reviews

April 05, 2021

Dmitriy is the best sales person I have ever dealt with !! He walked me through ordering my new truck and made it a very enjoyable process. This review is a few months late as I just found this page when I More

by Harold W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy A., Tim P.
Apr 20, 2021 -

Vision Buick GMC responded

Hi Harold! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit with Dmitriy. We thank you for the wonderful review and look forward to your next visit!

April 03, 2021

A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A More

by david bridges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier was very friendly
Apr 03, 2021 -

Vision Buick GMC responded

Thank you David. We sincerely appreciate your business and you taking the time to post a review. I will make sure the cashier hears your praise. Jen does a fantastic job and represents us well. Thanks again. Tim Pearce General Manager

April 03, 2021

My experiences with Vision Buick GMC on Panorama Trl have ALWAYS been EXCEPTIONAL! My father-in-law always felt the same. Now I know why. More

by CFEDRAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALL the service staff
Apr 20, 2021 -

Vision Buick GMC responded

We're so glad that we were able to go above and beyond your expectations! We strive for excellent customer service here!

April 03, 2021

With great customer service provided by service manager Adam Jean going the extra mile for us leaves us with a good feeling dealing with Vision. More

by RADBUICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dmitriy A., Carl D.
Apr 03, 2021 -

Vision Buick GMC responded

Thank you Richard. Your business and kind words are genuinely appreciated. Tim Pearce General Manager

April 02, 2021

Tom Camp and Dmitriy Akselrod were fantastic. I leased a new Encore GX from Vision Buick and the process went smooth and efficient. They pay attention to detail and I really appreciate that. I would highly More

by clcharles1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dmitriy A.
Apr 03, 2021 -

Vision Buick GMC responded

Thank you Craig. Your business and kind words are greatly appreciated. Tom and Dmitriy are true professionals. Thank you for taking the time to post reviews! Enjoy your new Encore GX! Tim Pearce General Manager

April 02, 2021

Yes, Absolutely Astonishing Service!!!I really like Yes, Absolutely Astonishing Service!!! I really like when a loaner car is provided until the repair is completed, most dealership will not do so, More

by burchron57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry
Apr 03, 2021 -

Vision Buick GMC responded

Thank you Romondo! Your business and kind words are truly appreciated. Many thanks!! Tim Pearce General Manager

April 02, 2021

The service department is excellent. They installed a piece that was damaged on a new car that I purchased & they did it quickly & efficiently. Had no issues. The service manager, Adam Jean, was a plea More

by SHARONLD16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Jean
Apr 03, 2021 -

Vision Buick GMC responded

Thank you Sharon. We truly appreciate your kind words. See you on your next visit! Tim Pearce General Manager

April 02, 2021

Service dept is awesome. Adam Jean did an outstanding job. He was very friendly and knew his stuff. I will definitely return to this service department More

by NANCEFIORINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam jean
Apr 03, 2021 -

Vision Buick GMC responded

Many thanks Nance. We appreciate you! Tim Pearce General Manager

April 02, 2021

My experience exceeded my expectations. The knowledge and experience shown by Phil Pitts during the sales process was very helpful. My buying experience was a complete pleasure. More

by p5355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil P., Jeff T.
Apr 03, 2021 -

Vision Buick GMC responded

Thank you Gerard. It was a pleasure meeting you Friday while you were picking up your new Enclave. Four generations buying from Phil. That says it all. We appreciate you, your business and your kind words. Tim Pearce General Manager

April 02, 2021

I have already written a couple reviews.The dealership I have already written a couple reviews. The dealership is great and will go back for all service. Steve the service, even brought my car out to me More

by snacki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitri is a great guy and look forward to working with him again !!!!!, Dmitriy A., Mike C.
Apr 03, 2021 -

Vision Buick GMC responded

We always appreciate the time you take to post reviews William. You've been a long time customer and for that we are grateful. I hope your are enjoying your new Terrain! Tim Pearce

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