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Vision Buick GMC
Rochester, NY
884 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 884 reviews
August 18, 2021
The service department was very thorough when they diagnosed my problem and my car was ready sooner than I expected. I would definitely use them in the future. diagnosed my problem and my car was ready sooner than I expected. I would definitely use them in the future. More
by Elijah Lee
Verified Customer
August 15, 2021
I was very pleased with my first experience at Vision Buick's service department. My squeaky brakes were fixed quickly - and the waiting area was pleasant. Buick's service department. My squeaky brakes were fixed quickly - and the waiting area was pleasant. More
by SUEATHOME
Employees Worked With
August 12, 2021
Efficient and satisfying. They were helping in making decisions and setting up the vehicle. I already recommended Tony to a friend for the same vehicle. decisions and setting up the vehicle. I already recommended Tony to a friend for the same vehicle. More
by MRUGABER
Employees Worked With
Tony G.
August 11, 2021
i love my new acadia my salesman Elvis is a great guy and i will def send my friends to him that need a buick or gmc . my experience with vision was a good one and i will def come back when i need a new gmc i will def send my friends to him that need a buick or gmc . my experience with vision was a good one and i will def come back when i need a new gmc thank you Elvis great job . More
by rcoons
Employees Worked With
Elvis S.
August 06, 2021
Phil was amazing to work with. He spent a lot of time and had a lot of patience with us. My parents had a Buick Sedan and I wanted them to get an SUV. We started with Buick then moved to the GMC Terrai and had a lot of patience with us. My parents had a Buick Sedan and I wanted them to get an SUV. We started with Buick then moved to the GMC Terrain Denali. Phil is an awesome salesman. Most importantly, my parents are very happy with their new SUV!!! Thank you Phil!! More
by Lisa Alaimo
Employees Worked With
Phil P., Jeff T.
August 06, 2021
I had a wonderful experience with Vision Buick GMC. From the test drive two years ago, to service till turning the lease back in. the sales team made it so easy for me to get the car and then even easier to the test drive two years ago, to service till turning the lease back in. the sales team made it so easy for me to get the car and then even easier to return it! Just an amazing group over there. More
by PJL1986
Employees Worked With
July 31, 2021
I bought a used vehicle from vision on pamarama trail, They gave me a 6 month warranty 6000 miles I had a couple of things going wrong with it which they took care of Promptly, But my complaint is I had m They gave me a 6 month warranty 6000 miles I had a couple of things going wrong with it which they took care of Promptly, But my complaint is I had my starter go bad Only one day passed my 6 months warranty And my mileage was just over 3000, And they wouldn't even work with me, I can see if it was 2 weeks or a month past but only one day, That's why I haven't bought a vehicle from a city dealer In a long time Cause I had a very similar Thing happened to me 20 years ago With a city dealer And swore I'd never go backup there again To buy a vehicle, Shame on me I guess, So from now on I will stay with local area dealerships, Only one day passed my warranty give me a break More
by rob3green
July 30, 2021
Phil is an excellent salesman . He took the time to explain everything . He gave us the best price that he could, did not rush us into anything. He had been our "go to salesman" since early 2000. Woul explain everything . He gave us the best price that he could, did not rush us into anything. He had been our "go to salesman" since early 2000. Would not think of going anywhere else!! More
by JGROPP47
Employees Worked With
Tim P., Phil P., Jeff T.
July 30, 2021
Inconsistent info. Called with problem. Told it was a recall and would be fixed for free. Made appt. On arrival, was told no recall but a program was available so only $50 instead of $300. recall and would be fixed for free. Made appt. On arrival, was told no recall but a program was available so only $50 instead of $300. More
by TODDSTEIN1
Employees Worked With
Don’t remember
July 25, 2021
The maintenance staff as well as Dan Frank are excellent...The finance team worked very hard to come up with the comfortable price for me.... excellent...The finance team worked very hard to come up with the comfortable price for me.... More
by Sandra Rake
Employees Worked With
