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Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.0
804 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 804 reviews

April 26, 2021

my comments are captured in the survey questions. This is about the 4th survey request from several sources and I feel this ar too many. More

by eardman1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom C.
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May 24, 2021 -

Vision Buick GMC responded

Thank you for your high rating!

April 23, 2021

First of all very friendly knowledgeable clean and I was not rushed mr. Gelardi helped us on our purchase of our truck and he was phenomenal I wish all the other sales places would be like this thank you More

by POLIZOE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy A., Tony G., Jeff T., John Pollard
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May 24, 2021 -

Vision Buick GMC responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We thank you for the wonderful review and look forward to your next visit!

April 21, 2021

I have purchased two Yukons from this dealership and have never had them serviced elsewhere. The people are friendly, service has always been responsive to my needs and and have always been treated with resp More

by JMARSHA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with staff from the Service Dept., Tim P.
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May 24, 2021 -

Vision Buick GMC responded

Thank you for the wonderful review! We appreciate your support and thank you for being a loyal customer!

April 19, 2021

I thought I'd done this review. Courteous, completed service in a timely manner, friendly. Waiting area clean and they followed CDC recommendations of the distance one should be spaced, as well as every More

by bhzs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department, forgot the man's name.
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Apr 20, 2021 -

Vision Buick GMC responded

Reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Vision Buick GMC!

April 16, 2021

I felt I was treated fairly and got a fair price. Thank you vision will look forward to using your service department and buying more cars in the future More

by stownsend2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2021 -

Vision Buick GMC responded

Thank you so much for your feedback! We are happy to hear you were able to find what you were looking for! Thank you for taking the time to leave such a positive review!

April 14, 2021

Rust was hidden and was told there was no rust, also steering wheel was covered over to hide where and tear. Very unsatisfactory for me. More

by Samuel Jon Drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carl D.
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May 24, 2021 -

Vision Buick GMC responded

Hi Samuel, I appreciate you bringing this experience to my attention and apologize for your time at our dealership. Our goal is to ensure that every customer receives a Truly Exceptional Customer Experience. I would like to extend my sincerest apologies and encourage you to contact me so we can discuss this matter further. You can reach me at 585-509-1200, my name is Dan and I am the owner.

April 11, 2021

Excellent service I will definitely be back and will recommend to anyone. Very friendly and they made sure I was completely satisfied from the beginning to the end More

by esdras.negron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil P., Jeff T., John Pollard
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Apr 20, 2021 -

Vision Buick GMC responded

We are happy to hear that you had a wonderful experience! Your recommendation means so much to us and we're so happy to have earned it. We hope to see you soon!

April 10, 2021

Excellent service n very very helpful people d service I got n help from Dan n Jeff is very amazing they REALY REALY excellent job More

by CECILIABURFORD001
Recommend Dealer
Yes
Employees Worked With
Dan F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff T., John Pollard
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Apr 20, 2021 -

Vision Buick GMC responded

Cecilia, this is wonderful to hear! Our service department holds its services to the highest standards and always tries to work efficiently and quickly. We are happy you found this to be the case during your visit!

April 06, 2021

Dmitriy is always a pleasure to work with. Will do business with Dmitriy and Vision again. Always a good buying experience. A+A+A+A+ More

by DONNA.SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy A., Jeff T.
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Apr 20, 2021 -

Vision Buick GMC responded

Thank you Donna for your praise and kind comments about Dmitriy and our team! We appreciate your support!

April 06, 2021

During my visits to Vision GMC / Buick, I have been treated with respect and courtesy by every one of their personnel. The wait time for service is reasonable and the Salesman knows me by name. It is a More

by PASARDANO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy A.
Report | Print
Apr 20, 2021 -

Vision Buick GMC responded

We're glad to hear you enjoyed your visit! Customer satisfaction is our top priority so it is amazing to hear we have achieved this! Have a wonderful day!

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