Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Vision Buick GMC
Rochester, NY
803 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 803 reviews
June 09, 2021
My Salesman was very helpful, respectful and patient with me. He took the time to answer all of the questions I may have had and explained anything I didn't understand. Everyone that I came in contact with me. He took the time to answer all of the questions I may have had and explained anything I didn't understand. Everyone that I came in contact with at the dealership was very friendly. More
by anitacsassy1
Verified Customer
June 05, 2021
Salesperson was not of much help for saying 29 years of experience didn't know anything about vehicle options dealership rushed me out the door experience didn't know anything about vehicle options dealership rushed me out the door More
by Nr
Employees Worked With
Detail guys were great , Carl D., Jeff T., Lou N.
June 04, 2021
Everyone was very helpful and had product knowledge. They allowed us to take our time making the decision to lease the car. Very nice dealership They allowed us to take our time making the decision to lease the car. Very nice dealership More
by AINFURNA1958
Employees Worked With
June 04, 2021
Great experience! Cccc cccc cccc cccc cccc ccc cccc ccc ccc ccc ccc ccc ccc ccc ccc ccc I believe the requirement of 25 word minimum discourages participation in survey. ccc ccc ccc ccc ccc ccc ccc ccc I believe the requirement of 25 word minimum discourages participation in survey. More
by dave.bollech
Employees Worked With
Dmitriy A., Lou N.
June 03, 2021
I Will never step foot in a Vision dealership again. Took my car for warranty service they kept it a month, damaged it, and never fix the issue. my car for warranty service they kept it a month, damaged it, and never fix the issue. More
by mgala
June 03, 2021
I have to say I was impressed with the dealership. I was at a previous GMC dealership (not named) and would never go back after years of being there. But Vision and Phil my salesperson was professional, fr at a previous GMC dealership (not named) and would never go back after years of being there. But Vision and Phil my salesperson was professional, friendly, and was just willing to deal. I now own a 2021 Acadia Denali and loving it. This is my second one. More
by peter.rochester
Employees Worked With
Phil P., Mike C., Lou N.
June 03, 2021
Very easy to work with, especially in this crazy market. We scheduled an appointment and even though the truck I wanted sold before I got there, they found me another truck. We scheduled an appointment and even though the truck I wanted sold before I got there, they found me another truck. More
by SHAWN.ROE24
Employees Worked With
Phil P.
May 30, 2021
I would actually give Vision 4.75 stars. The process went smoothly and both sales and finance took time to answer questions. However when we picked up the vehicle it had not been cleaned. The bed of the tr smoothly and both sales and finance took time to answer questions. However when we picked up the vehicle it had not been cleaned. The bed of the truck was covered in dirt and there was candy and trash under the seats. More
by THERESA7410
Employees Worked With
Phil P., Jeff T., Lou N.
May 30, 2021
Dmitry and others made this the easiest lease I signed up for. They were consummate professionals with a friendly demeanor. I recommend Vision to everyone I know. for. They were consummate professionals with a friendly demeanor. I recommend Vision to everyone I know. More
by KWEBSTER31
Employees Worked With
Dmitriy A.
May 29, 2021
Phil and the management team do an awesome job at taking care of their customers. A truly enjoyable experience from start to finish. An overall exceptional dealership. care of their customers. A truly enjoyable experience from start to finish. An overall exceptional dealership. More
by IGEEN
