Vision Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Came in for NYS inspection and lube, also asked to replace a bulb in the front on the driver side which was not done that day so I had to return another day replace a bulb in the front on the driver side which was not done that day so I had to return another day More
Dmitriy Akselrod was great. Very straightforward. The price was exactly what he said. He didn’t waste our time. We were impressed! Very efficient. Perfect price was exactly what he said. He didn’t waste our time. We were impressed! Very efficient. Perfect More
Adam is top notch just as one would expect at Vision !! He was polite, friendly and very knowledgeable. Adam seems like he will do whatever is necessary to make the customer happy and I have to say I am on He was polite, friendly and very knowledgeable. Adam seems like he will do whatever is necessary to make the customer happy and I have to say I am one of those happy customers !!! I also have to mention Will was a great mechanic and very neat working on my 8,000 lb. baby !!! More
From beginning to end I had a great experience at this dealership. My service representative was informative and experienced and explained all that I would need to have serviced and why. I will definitely dealership. My service representative was informative and experienced and explained all that I would need to have serviced and why. I will definitely be bringing my truck back as needed. More
Great people and great customer service! Have been buying from Phil Pitts for over 20 years! You can’t go wrong buying from Phil at Vision! from Phil Pitts for over 20 years! You can’t go wrong buying from Phil at Vision! More
Sales people were great . The guys that actually service /work on the car are great. The guys upfront in the service area seam to want to try to sell you something that I fell I don’t need . Every time I b /work on the car are great. The guys upfront in the service area seam to want to try to sell you something that I fell I don’t need . Every time I bring the car in for service it’s always something. The reason I gave a 3 rating is because of the guys out back if it wasn’t for them. It would be a 1 . More
Phil Pitts and the rest of his team were wonderful to deal with. Everything went as smooth as it could have. I will continue to do business there. deal with. Everything went as smooth as it could have. I will continue to do business there. More
I was due an oil change and had it done and was advised I was due a brake service and transmission fluid filtering. Unfortunately, in two weeks I was advised I was due the inspection. Had I waited, I could h was due a brake service and transmission fluid filtering. Unfortunately, in two weeks I was advised I was due the inspection. Had I waited, I could have done all at once. So in a couple of weeks, scheduled the inspection for 10:00. I came in and said I was here for the 10:00 inspection. He said do you want the brake job and transmission filtered. I said yes. They finished the job and I drove home. I noticed something strange on the decal. It didn't look right. On further inspection I saw it hadn't changed. I called and asked why the decal wasn't changed. They sort of indignantly said we didn't inspect it. I said, "That is why I brought it in". The fur kind of flew and I had to go back to the dealership and now get the car inspected. I wasn't charged for the inspection. I didn't appreciate two trips for the service. More
Excellent customer service! Our Salesperson Phil Pitts was great with us.. this is our 3rd time buying a car from Phil and always takes the time to help us. was great with us.. this is our 3rd time buying a car from Phil and always takes the time to help us. More