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Vision Buick GMC

Rochester, NY

4.0
802 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 802 reviews

July 01, 2021

Having to wait over 2 hours for an oil change when you have an appointment is unacceptable. They put no value on the customers time! More

by KMHFLOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick S.
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2021

Phil was so easy to work with. Friendly, and very on top of the entire transaction. Went in on a Saturday afternoon and picked up on Monday. Thank you! More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance Staff, Phil P.
June 29, 2021

Been having very good service with the Service Department. They’re done very well taking care of my vehicle More

by LLOYDBUNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary O.
June 28, 2021

Service was fine. I had a loaner car to use so the service department could take more time to fix my car. More

by carolhet1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary O.
June 27, 2021

The first time I brought my car in for a computer update for the rear differential and paid for new mats to be installed,they didn't even bother to vacuum the carpets first. I was a little disappointed with More

by CLWITNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2021

Very good about fitting me in quickly and did a great, thorough job. 1 More

by LINDA.HEBERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2021

They were able to meet my needs in a timely fashion More

by miccee13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary O.
June 19, 2021

Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all More

by spage111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dmitriy A., Tim P., Jeff T., Mike C., Alex C., Lou N., Adam J., Michael M., Judy V.
June 17, 2021

Came in for NYS inspection and lube, also asked to replace a bulb in the front on the driver side which was not done that day so I had to return another day More

by DJS149
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2021

Needed a NYS inspection and fix for a leaky tire. John checked me in and out efficiently. Was told that the stem value was the problem and it was fixed under warrantee. Happy to have everything taken ca More

by ANTHONYT29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and not sure who it was that told me about the tire
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