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Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
1,251 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 1,251 reviews

March 05, 2026

Always friendly, and helpful Prompt service when arriving the service desk and helpful whatever the problem More

by Anna.christopher4
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 06, 2026 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 05, 2026

Very timely and pleasant employees:) Was nice to have oil changes included! No one tried to sell me on anything extra:) More

by ebianchi557@gmail.com
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2026 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 04, 2026

Parts and service, i've been waiting for a part 43 and a half months, and I guess it came in.And they put it on a different vehicle and did not call me or let me know that it came in More

by wsprague09
Recommend Dealer
No
Employees Worked With
Don't render there name's
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Mar 05, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 04, 2026

This was my second vehicle purchase with Vision Buick, and once again Phil and the team exceeded my expectations. I truly appreciate their guidance and attention to detail, and I’m very pleased with my be More

by dferrell80
Recommend Dealer
Yes
Employees Worked With
Phil Pitts
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Mar 05, 2026 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 03, 2026

They changed my oil and rotated my tires. I was in and out of there in under 20 minutes. More

by VICKILULU57
Recommend Dealer
Yes
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Mar 04, 2026 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 02, 2026

Very unprofessional and very unreasonable and un reliable Not helpful and doesn't treat the customer right More

by RIVALXRIVAL
Recommend Dealer
No
Employees Worked With
All of the service department
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Mar 03, 2026 -

Vision Buick GMC responded

"RIVALXRIVAL" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 01, 2026

We had Amelia, excellent salesperson, constantly went out of her way to explain everything to us More

by LBRAIDERS53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia
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Mar 03, 2026 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 01, 2026

Seamless Mike was easy to work work, professional and knowledgeable Mike was easy to work work with... professional and knowledgeable. Sales, cost, paperwork, etc everything went smoothly More

by LAPIETRAELLYN
Recommend Dealer
Yes
Employees Worked With
Mike Borrelli
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Mar 03, 2026 -

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 28, 2026

Convenient loaner vehicle while my car was getting serviced. Fast service and gentleman helping me seemed trustworthy More

by Cynthiaparis7789
Recommend Dealer
Yes
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Mar 03, 2026 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 27, 2026

The salesman and finance reps were great. The car couldve been detailed better, if was dirty when I drove it off the lot. I also had to return to replace a sensor and waited over 5 hours More

by SWEETABIGAILE
Recommend Dealer
Yes
Employees Worked With
Angelo and Eric
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Mar 03, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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