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Vision Buick GMC

Rochester, NY

4.0
802 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 802 reviews

March 25, 2023

The service department is amazing! Always friendly, quick and knowledgeable - especially Jordan!! Will always bring my GMC here for service. More

by .
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
March 10, 2023

Horrible business and disgusting customer service, never again would I even entertain the thought of purchasing a vehicle from these clowns, its really ran like a circus, sad and pathetic actually. They adv More

by todd.marino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dan F.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom C.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Massimo C.
February 17, 2023

Yesterday I leased another Buick Encore from Dan Frank. He made me feel so comfortable and so personable. I also had the pleasure to meet Jeff Tabor. He was great! He explained eveything I needed to k More

by mzzkdt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff T.
February 15, 2023

Terrible sales and service, stay away , Salesmen show filthy used vehicles and hide defects. Service is a joke, try to convince you there is nothing wrong with vehicle keep driving More

by Mudmilita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Phil P.
January 20, 2023

Dan Frank has always been our go to guy ! He’s courteous , knows his job, and makes you comfortable !!! Dan can show you the ropes, and get you well informed, before you drive off ! We love D More

by cellura1babs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2023

I would like to thank Massimo Castelli, Jeremy Garnish and Michael Trevino for assisting me with my latest purchase. The assistance I received was swift and pleasant. I would highly recommend Vision to an More

by Phil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Garnish, Michael Trevino, Massimo C.
October 10, 2022

I recently leased a GMC Canyon from this dealership and had a great experience from my salesman Dmitriy to Jeff in the finance department. I will definitely be back when it’s time for another vehicle. More

by Bill D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy A., Jeff T.
July 17, 2022

After sending our current car to our daughter and husband in Wisconsin, we were looking for a newer vehicle that would last for a fair amount of time with minimum maintenance. Jeremy showed my husband 2 pos More

by fhcoach13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Garnish
May 31, 2022

I bought my GMC Sierra from a tent event that was put on by Vision Nissan. One of the benefits was free oil changes for life. I have always taken my truck to Vision Dodge/RAM & had never had an issue. I too More

by T11485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam J.
March 26, 2022

I wrote to the dealership and was connected with Nancy. Nancy was a pleasure to work with and was able to coordinate the end of my current lease and fit me with the truck I had been searching for for month More

by Jwire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy C-L.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff T.
Mar 31, 2022 -

Vision Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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