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Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.0
802 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 802 reviews

February 28, 2024

I have bought from many dealers in the past however vision has always been upfront. No games. More

by kmilne7575
Recommend Dealer
Yes
Employees Worked With
Jake. He was surprisingly great
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Jul 08, 2024 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 28, 2024

Sales person left us sitting at his desk and didn't come back for a very long time, like 20 minutes. Acted like he didn't want to work with us at all. I always worked with Carl Davies before and he always t More

by gbeverlyjane
Recommend Dealer
No
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February 25, 2024

Very nice. Were considerate of my time..Efficient in the process. Easy to work with. Pleasant More

by jsnbini
Recommend Dealer
Yes
Employees Worked With
Jake
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February 22, 2024

We came in with an idea, and Mike sold us on the Envision and we took delivery the same day. Mike walked us around, first oil change set up, along with the showing the parts dept. More

by sfiordeliso531
Recommend Dealer
Yes
Employees Worked With
Mike Smith
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Jul 08, 2024 -

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 21, 2024

Very relaxed and well detailed and informative We felt we were given a fair deal More

by Pilosijim
Recommend Dealer
Yes
Employees Worked With
Dan Frank
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Feb 21, 2024 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 20, 2024

Drop off in the AM was easy and they where able to add a transmission service/flush to the engine oil change appointment. That did ask again if they could make an offer on my car but I'm not ready to purcha More

by pshakar
Recommend Dealer
Yes
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Feb 20, 2024 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 20, 2024

Extremely friendly, professional, and noticed that my inspection was due and offered to do it at that visit so I didn't have to come back. More

by JULIEANN.WARNER
Recommend Dealer
Yes
Employees Worked With
Ray
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Jul 03, 2024 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 18, 2024

Did not fix the problem, horrible communication The situation is not fixed and do not know what they did while they had my car More

by Tgfgiudice
Recommend Dealer
No
Employees Worked With
Service
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Feb 20, 2024 -

Vision Buick GMC responded

"Tgfgiudice" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 18, 2024

Poor communication. Difficult to get ahold of anyone. No updates Poor customer service and Hold not recommend More

by Hotchkissj349
Recommend Dealer
No
Employees Worked With
Terry and various
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Feb 20, 2024 -

Vision Buick GMC responded

"Hotchkissj349" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 18, 2024

I am composing an email with all details I have filed a complaint with the attorney general, and will be copying the general manager, Kyle and the better business bureau More

by EHOYT2
Recommend Dealer
No
Employees Worked With
Kyle service manager
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Feb 20, 2024 -

Vision Buick GMC responded

"EHOYT2" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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