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Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
1,249 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 1,249 reviews

March 13, 2026

Awesome and very fast! The customer service was awesome and the service was very fast! More

by DECARROGREENE
Recommend Dealer
Yes
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Mar 13, 2026 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 11, 2026

On time, completed all tasks, explained all problems thoroughly, and all within budget. Excellent work. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2026 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 11, 2026

The experience is poor. I felt like they tried to take it advantage of our customers. They seem deceitful and deceptive if you'd like to give me a phone call I'll get into t More

by DANNIE.MATHIS
Recommend Dealer
No
Employees Worked With
Angelo
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Mar 11, 2026 -

Vision Buick GMC responded

Thank you for bringing this to our attention, Dannie. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to our President of Sales and to the General Manager of the dealership.

March 10, 2026

Quick courteous service. Waiting room clean, bright and good coffee! I will come back for service. More

by PEGGYANN.KLINGLER
Recommend Dealer
Yes
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Mar 11, 2026 -

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 08, 2026

Excellent quality service. Handled a difficult repair very well for me. Very friendly customer service. More

by DW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Couture
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Mar 09, 2026 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 08, 2026

Very friendly had a small problem getting parts for the repair not their fault. Quick repair once parts came in. More

by gsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2026 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 07, 2026

Very positive in terms of service and professionalism My car was fixed in a timely manner More

by CGEELAHR
Recommend Dealer
Yes
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Mar 09, 2026 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 06, 2026

10/22/26 brought Canyon because transmission shifting in /out while cruising. My call to drop the pan for complete check. Looks good fluid changed all is well. 2/226 More

by rpnlcn
Recommend Dealer
No
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Mar 09, 2026 -

Vision Buick GMC responded

"Rpnlcn" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 05, 2026

Always friendly, and helpful Prompt service when arriving the service desk and helpful whatever the problem More

by Anna.christopher4
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 06, 2026 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 05, 2026

Very timely and pleasant employees:) Was nice to have oil changes included! No one tried to sell me on anything extra:) More

by ebianchi557@gmail.com
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2026 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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