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Vision Buick GMC

Rochester, NY

4.0
802 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 802 reviews

May 30, 2024

Second to none in customer satisfaction. Really enjoyed working with Jeremy. He was very professional and courteous. More

by david.michelsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy in sales
May 30, 2024

I went to Vision Buick GMC to look at the Buick Encore GX. Jeremy was my sales person and he was AMAZING! He was very helpful! Answered all my questions and was not pushy at all! He actually tried to save More

by JENNIFERMARMOLEJOS94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Michael, Jacklyn
May 30, 2024

Very nice to meet with your team. We love the opportunity to work together and we will be back More

by JMCCARTY3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
May 30, 2024

Excellent customer service experience. Very happy with the salesperson Tyler. He was very polite and helpful. More

by mianniello
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Although my sales experience was outstanding the service department seems little overwhelmed at times.The wait times are somewhat long but overall service to my vehicle was standard. More

by breadgibby2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
May 27, 2024

On going problem and they can't figure it out ,4 times in shop ! About 16 hrs . More

by 03rleigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick S.
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

No call back on weather gmc or vision was going to cover a on going problem More

by JSHOEMAKER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Hutt
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

I love the car and price but the communication between salesman and manager was terrible. More

by ANNESMITH3163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work with any of these people. A guy named Michael was salesman. He was nice but again terrible communication. I made Saleman manager aware and am still waiting to hear back a month later.
May 23, 2024

This place scammed me out of my free oil changes. Do not buy a car from them. More

by NO-REPLY-QCHHNSLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Vision Buick GMC responded

"NO-REPLY-QCHHNSLP" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 23, 2024

Friendly, and helpful managers. All around great dealership. Easy to get an appointment. Service performed in a timely manner. More

by KENCU03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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