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Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.0
837 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 837 reviews

July 17, 2024

Jeremy from sales was amazing. Whole team was very helpful through out the entire process. More

by Ajflorio64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Garnish
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July 16, 2024

Great customer service, nice employees and clean with a super customer waiting area with amenities More

by Nkier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 15, 2024

Great customer service, respectful of customers concerns. So far, I've had only good experiences. More

by dayes0826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
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July 15, 2024

The service sucked from the advisor who was responsible for my claim their cummication never existed,returned phone calls were ignored More

by sleekc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rosslyn
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July 13, 2024

Ray cappucci helped me from start to finish made me feel comfortable and was very professional on answering questions thanks again ! More

by tartagliarocco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray cappucci
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July 12, 2024

Made appointment to talk with someone and waited 4 hours after my appointment time was there over 5 hours not cool More

by robin517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe, Eric
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July 12, 2024

Very courteous and they have my car in and out in a timely manner. The dealership is neat and clean. I highly recommend them! More

by mustangkct1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 11, 2024

My truck was in the shop for 3 1/2 weeks to have the air conditioner fixed and it took so long because their machine that they apparently had to use was down More

by Cargirl24
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick S.
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Vision Buick GMC responded

"Cargirl24" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 11, 2024

The service and attention I got was excellent. I really gave my salesman a workout which he took in stride. No complaints. Everyone was very accommodating . Makes a customer feel welcome. Thank y More

by richardtaber1938
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Garnish and Henry in parts.
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Jul 11, 2024 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 10, 2024

Very friendly staff, goes above and beyond to answer any questions and concerns you have. More

by shelleyceravolo123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2024 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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