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Vision Buick GMC
Rochester, NY
1,248 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,248 reviews
March 25, 2026
Poor communication and timing I called prior to having my car towed in, made an appointment, and then did not hear from them for 5 whole days. Every time I called for an update was told that the tech wasn't car towed in, made an appointment, and then did not hear from them for 5 whole days. Every time I called for an update was told that the tech wasn't available and would call back. Never would back. Also had my car assessed two weeks prior at the same location and the same issue came back. Poor customer service. More
by auaaliyah
Verified Customer
March 24, 2026
Great except for now I get all these annoying texts. See this is what I mean. I lft a rating leave it at that these texts are annoying as xxxx. And what the xxxx is give us just 5 more words. They get a See this is what I mean. I lft a rating leave it at that these texts are annoying as xxxx. And what the xxxx is give us just 5 more words. They get a 5 this service here gets a big fat 0 More
by jdloc991
March 20, 2026
Amazing experience they always take great care of me here. I will recommend everyone to this dealer here. I will recommend everyone to this dealer More
by KARENDDRIES
March 15, 2026
From entering to leaving the dealership, everything was taken care of. Phil Pitts is a fantastic salesman to work with. He didn't over embellish at all. He was knowledgeable, courteous and compassionate fo taken care of. Phil Pitts is a fantastic salesman to work with. He didn't over embellish at all. He was knowledgeable, courteous and compassionate for your transition to completion. More
by MRCALIPI
Employees Worked With
Phil Pitts
March 15, 2026
straightforward, honest with a great combo of customer service spiced up with competent personnel. Good pricing strategy still leaving room for negotiation. Mike Borrelli and Jay the manager get bonus poi service spiced up with competent personnel. Good pricing strategy still leaving room for negotiation. Mike Borrelli and Jay the manager get bonus points for making it a great transaction. More
by SANT0982
Employees Worked With
mike borrelli and Jay
