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Vision Buick GMC
Rochester, NY
809 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 809 reviews
January 06, 2025
All communication and my visits were well attended to and as a results I got into an accepted deal as a results I got into an accepted deal More
by frntaiyia
Verified Customer
January 05, 2025
My service manager was outstanding I have never seen anyone handle so much at once at fix ever issue professionally He deserves a raise or a promotion for his excellent skills and customer service H anyone handle so much at once at fix ever issue professionally He deserves a raise or a promotion for his excellent skills and customer service His name was ray thank you very much More
by XOSUMPI
December 31, 2024
Had my wife’s car in twice for both leaking rear tires. They found nail in one tire and repaired it. Upon returning second time,service writer stated that both valve stems were leaking and wanted to charge They found nail in one tire and repaired it. Upon returning second time,service writer stated that both valve stems were leaking and wanted to charge me $150.00 to replace! Obviously, I declined! Eventually I negotiated said repair for $54.00! I have purchased several new vehicles from Vision and have high regard for the Sales Department. I unfortunately can’t say the same for the Service after the Sales! More
by GHETZER
Employees Worked With
I have dealt with Phil Pitts in the Sales department! He has been great!
December 25, 2024
I always have the best experience at the Vision Buick GMC dealership. Customer service is the best! dealership. Customer service is the best! More
by beds_maze0z
December 19, 2024
My salesman was fabulous Rauny would get a 10! The financing guy was a total jerk and was condescending and offensive! I made it clear from my first call to the dealership that it was a GM discoun The financing guy was a total jerk and was condescending and offensive! I made it clear from my first call to the dealership that it was a GM discount cash sale, stated the exact make/model and color, stated no extended warranty or rustproofing needed. When I went to pickup I was forced to meet with the financing person, he insisted I watch a “compliance video” which was trying to sell the extended warranty, that I declined in advance, which was a total waste of my time. In addition, he made a very rude comment after I declined and implied that I just lost out on free oil changes for life vs. him just keeping quiet and closing the deal. He definitely cost the dealership a loyal customer. In contrast, a month earlier I bought a similar priced vehicle, same terms as above with a 100% satisfied experience. The other car was a Chevy and I had my heart set on a Buick for this purchase so tried Vision. it was an unfortunate outcome to what should have been a piece of cake sale and very satisfied customer. More
by njsnyder8484
Employees Worked With
Rauny 5 stars
