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Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
926 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 926 reviews

May 19, 2025

I like my Buick, However sales department misinformed me on some of the coverage. I ended up paying 28.000 for a 2020 Buick. More

by dozer_tuff_12
Recommend Dealer
Yes
Employees Worked With
Service dept
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May 21, 2025 -

Vision Buick GMC responded

We appreciate your feedback and are eager to better your return experience.

May 18, 2025

The service department is always very nice and took care of my vehicle in a very timely manner More

by ppiper1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 17, 2025

We told him at the first meeting that They need to do something about the cigarette smoke smell he said they would detail car and since day one we picked up the car instead of dismissed me! I'm marry unh More

by chuckgolisano77
Recommend Dealer
No
Employees Worked With
howkne
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May 21, 2025 -

Vision Buick GMC responded

Thank you for bringing this to our attention, Chuck. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 15, 2025

great customer service, but prices are very high for tires. best to shop around for tires. needed brakelights replaced almost 2 and a half the cost than other places More

by samcont4ponds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 15, 2025

The experience that I had with this dealership service department was awesome. No problems at all. The work was done as promised in a timely manner. Thank you all for doing a great job. More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 15, 2025

Very pleasant experience. Fast and friendly sales and service and I got a great deal too! More

by Sdooley4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Capucci
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May 16, 2025 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 15, 2025

Great experience- got the car I wanted the same day I walked in to Vision Buick. More

by cynthiahallett70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy C-L.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 14, 2025

My check engine light was on, made an appointment with Donna Ennis as my advisor. She was amazing. She provided me with detailed updates during my stay. When the service was completed, she reviewed everyt More

by lisa38104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Ennis
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May 16, 2025 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 13, 2025

They listen and help get what you are looking for not what they want to sell you. More

by lrh0567
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Blackburn
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May 16, 2025 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 12, 2025

Very kind and courteous, thorough, complete service. Was very happy and will pass my experience along to others. More

by timothydonk
Recommend Dealer
Yes
Employees Worked With
Donna
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May 16, 2025 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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