Vision Buick GMC

My experience was great. Jeremy Garnish was knowledgeable, friendly, and most importantly not pushy! Dealership was clean and everyone was helpful! Jeremy Garnish was knowledgeable, friendly, and most importantly not pushy! Dealership was clean and everyone was helpful! More

When I bought the car it had a lot of scratches they said we would do it so I brought it with confidence they did it but they did it sloppy now all the paint is gone it comes off as you wash it the customer we would do it so I brought it with confidence they did it but they did it sloppy now all the paint is gone it comes off as you wash it the customer cannot be fooled More

Terrible service and communication. Couldn't fix our vehicle nor could they communicate why. Poor all around Couldn't fix our vehicle nor could they communicate why. Poor all around More

So now they had my truck for week to try get the tailgate adjusted. I have tried contacting my service advisor to get update and get vague answers. I have emailed the service manager and no response. I see o adjusted. I have tried contacting my service advisor to get update and get vague answers. I have emailed the service manager and no response. I see on OnStar my truck has at same spot for week. Vision you truly need to make changes to your customer service. The way are doing things you never be able to 100% satisfaction like your GM said going forward. I have contact GM customer service and I hope they can find resolution or buy back this truck. Vision you truly don't care about your customers it is just the money you care about. The whole vision management team at vision Buick GMC should resign and find management team that actually cares about it customers!!!!!! More

Still experiencing puls nation when I brake, I should not be after spending 800$. Not happy be after spending 800$. Not happy More

They have serviced this vehicle since new. So going back for all services over 9 years says something. So going back for all services over 9 years says something. More

Sales staff are sincerely friendly…not pushy nor xx-y… Listen to customers and make appropriate recommendations. Work hard to identify the appropriate vehicle and price range. No pressure, nor xx. xx-y… Listen to customers and make appropriate recommendations. Work hard to identify the appropriate vehicle and price range. No pressure, nor xx. Very friendly and honest. More

Went in at 5 pm for an NYS inspection, made me wait until after 6pm to tell me rear brakes didn't pass. Wanted to charge me $606, I refused and did work myself for $200 an 1 hour of time. Are they paying the after 6pm to tell me rear brakes didn't pass. Wanted to charge me $606, I refused and did work myself for $200 an 1 hour of time. Are they paying their techs $400 an hour. Just trying to make extra money at end of day. New Vision owners are terrible, service sucks, will not see my car there again. More

Service Department is great! !!! Great communication and pricing. Would recommend to anyone!!!!! Open till 7pm also Tuesdays and Thursdays !!! Great communication and pricing. Would recommend to anyone!!!!! Open till 7pm also Tuesdays and Thursdays More

Actual service done on the car is good. Biggest issue is trying to get thru to make an appointment. You can’t!!!!! Some sort of internet phone system that does not work! Won’t return to t Biggest issue is trying to get thru to make an appointment. You can’t!!!!! Some sort of internet phone system that does not work! Won’t return to them simply because you can’t get thru to them. More