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Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.0
802 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 802 reviews

July 06, 2024

Vision Buick GMC 800 panorama Trail, Rochester, NY 14625. I am recommending this dealership I purchased a vehicle and I’m very happy. I believe the sales department gave me an awesome deal on my Cadillac. Th More

by It’s a done deal 100% satisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 05, 2024

The sales person, Phil Pitts did Wonderful job taking care of all the items that needed to be done. Have excellent waiting room while they work on your vehicle. More

by tom.wawrzycki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy C-L.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 05, 2024

I’m just saying that I am very happy with the way you handled everything More

by GARYCONDERMAN1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 04, 2024

Terrible, i was a long time customer and could not have been treated worse Treated me with zero respect More

by Aldo533
Recommend Dealer
No
Employees Worked With
Tom C
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Jul 08, 2024 -

Vision Buick GMC responded

Aldo. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 04, 2024

Horrible. Never again. Spent4 hrs one day. Had to come back another 4hrs. Basically because the vehicle needed to be cleaned. Told them several times my husban More

by parker_0017
Recommend Dealer
No
Employees Worked With
Don't remember.
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Jul 08, 2024 -

Vision Buick GMC responded

Parker. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 01, 2024

Very friendly and easy to work with. The process was very quick. We would recommend ! More

by kjfritz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Smith
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Jul 02, 2024 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 29, 2024

I had such a pleasant experience here! Shelby specifically, gave me the best service I've had at a dealership in 10 years! She went above and beyond to make sure my car was ready for me. I More

by zacharydries13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
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Jul 02, 2024 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 29, 2024

Service was done correctly but recieved my car, after the service, with a scratch in the passenger side front door. When I brought it up to the dealership, I was offered 10% off a scratch pen for touchups. T More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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Jul 02, 2024 -

Vision Buick GMC responded

Pat. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 29, 2024

Excellent service. Thank you for explaining to me what I need and taking care of my car! More

by Tporretta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis castro
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Jul 02, 2024 -

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 28, 2024

Vision Buick is a great dealership to do business with! Joshua, my salesman was amazing! I would definitely come back and buy more cars from them! More

by LDS.STROM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
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Jun 28, 2024 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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