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Vision Buick GMC
Rochester, NY
836 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 836 reviews
October 15, 2024
The service staff are very helpful and accomodating. I am disappointed the the salesperson who I worked with or someone else has not reached out to me by phone to see how satisfied I am, review my contr I am disappointed the the salesperson who I worked with or someone else has not reached out to me by phone to see how satisfied I am, review my contract and if I have any concerns. The dealership I spoke with prior to choosing this one, has contacted me about how the car is working etc. And offered help with any issues. That should be coming from where I actually purchased the car. It has been a year since I obtained the vehicle. I think that I will reconsider this dealership when it is time to change my car. It may seem like a small thing,but to me it indicates a "slam bam thank mam" mentality. More
by Phillisrjackson
Verified Customer
October 14, 2024
Joe and Richard’s did amazing. Helped me with what I was looking for. Everyone should go see these men , they will give you the best customer service !!!!!!!!! Helped me with what I was looking for. Everyone should go see these men , they will give you the best customer service !!!!!!!!! More
by liri240
Employees Worked With
Joe knight. And Richard
October 14, 2024
The service advisors are friendly and helpful. The dealership ads say you can drive in with an appointment to get a oil change, but that doesn’t work. The dealership ads say you can drive in with an appointment to get a oil change, but that doesn’t work. More
by JAR.ROBINS
Employees Worked With
October 14, 2024
The detailing was perfect. It’s like I have a brand new car! While I did have quite a long wait due to how busy it was the day of my appointment, the dealership did not charge It’s like I have a brand new car! While I did have quite a long wait due to how busy it was the day of my appointment, the dealership did not charge me for the service, which I thought was very fair! Thank you! Louis was great also, very personable and professional. More
by Dawnger7
October 09, 2024
Ive ben trying to get a 500$ refund for 1 month so far and not even a call back, were a small business and dont deserve to get treated like this all because they promised a truck they couldn't deliver and not even a call back, were a small business and dont deserve to get treated like this all because they promised a truck they couldn't deliver More
by marsh
October 08, 2024
service has always been top notch, and on time. the sales department is also very helpful great place to go for your car or truck. the sales department is also very helpful great place to go for your car or truck. More
by SAMFORK22
