Vision Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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The sales person, Tyler, was great. The dealership, not so much. Various people kept trying to sell me extra services and various warranties. I had to endure at least 3 different sales The dealership, not so much. Various people kept trying to sell me extra services and various warranties. I had to endure at least 3 different sales pitches and watch an entire video. The drivers side exterior door handle pulled off after 3 weeks of owning the car. They wanted almost 500 dollars to fix. I fixed it myself for 20 bucks. They called me so much, that I had to block the number. I also had to respond to various emails confirming insurance and finance. I paid cash. Not a pleasant experince at all. I do not recommend dealing with them. More
Prices are nuts,service tried ripping me off. The work I did have them do ( front brakes )was pricey but i need it to pass inspection. Pushy service representative The work I did have them do ( front brakes )was pricey but i need it to pass inspection. Pushy service representative More
Chip coverage guy didn’t show, next appointment he didn’t do what was needed! Dab of touch up you can see a 10 year old could do as well. Second ding never did it. 2 appointments unsatisfactory and I do what was needed! Dab of touch up you can see a 10 year old could do as well. Second ding never did it. 2 appointments unsatisfactory and I paid extra for this coverage!!!!! Never again!!!!!!!!!!!!!! More
Was scheduled to have a bedliner installed and it was never scheduled. I came in and was told they do not do the spray on bedliners there. Sales manager was the one who was supposed to schedule it. Also never scheduled. I came in and was told they do not do the spray on bedliners there. Sales manager was the one who was supposed to schedule it. Also when I purchased the vehicle they did not install the Tonneau cover correctly. That had to be fixed plus when I picked it up they did not properly detail it. There was sticky residue on the chrome around the speaker that was never cleaned and the bed of the pickup was covered with muddy footprints from where they installed the Tonneau cover. Not to mention my salesperson never returned my calls or email. Will never buy or recommend Vision GMC TO ANYONE! More