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Vision Buick GMC

Rochester, NY

4.0
800 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 800 reviews

September 29, 2024

Luis in service took care of me right away and treated great. I would not go anywhere else thank you for taking care of me right away and being so nice More

by dgcook2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Castro service advisor
September 29, 2024

Service work was decent but the person answering the phone to make an appointment was rude. I called and asked a question I had about a recall. She didn’t know the answer so she placed me on hold and ne More

by JOEYBAR72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Always a great experience . Very helpful and knowledgeable Service was done in just over 1 hour More

by sdeleo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Roach
September 28, 2024

Every person I interacted with that this establishment courteous and professional. I was a little disappointed in the delayed/lack of communication on my maintenance. My car ended up staying for 2 days wh More

by krista.adamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

This dealership sold me a lemon they sold me a car with a messed up transmission More

by thievesriches30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dan F.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom C.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy C-L.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

My first experience with this dealership was good but the 2nd one was poor. I went in knowing what I wanted to do but ended up doing something that I really didn't want to. I felt this dealership was pushy, More

by joand85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't work with any of those people
September 26, 2024

Kyle was very helpful and friendly and he assisted with everything I needed in a timely manner. I will certainly be coming back here if needed! More

by Irene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
September 25, 2024

a bit of a discrepancy about the price of the oil change but everything was resolved to my satisfaction More

by DBERARDICURTI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

This dealership did a fantastic job on our vehicle! !! Above and beyond! We would recommend them to anyone! More

by shorne2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
September 24, 2024

Horrible communication, no one communicates in service. Overall a horrible experience with my purchase! I would not recommend More

by chapbr9123
Recommend Dealer
No
Employees Worked With
Luis
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