
Vision Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I was very pleased with the service received from Mike Borelli in the sales department when purchasing my 2025 Buick Enclave. However, I have not been happy with the service received after my purchase. I Borelli in the sales department when purchasing my 2025 Buick Enclave. However, I have not been happy with the service received after my purchase. I'm being given the run-around about the additional "Appearance Protection & Rust Inhibitor Warranty" and now my phone calls are not being returned. I feel it was a bait and switch because they are not providing the product I signed a contract for and not refunding my money. Because of that, it's making me question what else I was misled about. More
The staff we worked with was very professional, polite, and thorough. Joe Knight was our salesperson and he was very personable with no high pressure sales. He was able to answer all our technology quest and thorough. Joe Knight was our salesperson and he was very personable with no high pressure sales. He was able to answer all our technology questions and set us up for success. We would definitely come back to Vision in the future. We are enjoying our Buick Envision! More
The dealership is good. It’s the service center that I had a problem with. I was having my back up camera replaced. The guy said that it Wouk take an hour and a half. But t It’s the service center that I had a problem with. I was having my back up camera replaced. The guy said that it Wouk take an hour and a half. But they forgot me and I was there for over three hours. More
Service was thorough but quick enough to wait for my car. Friendly service crew and I love the fact that there’s an inspection video with explanation. Friendly service crew and I love the fact that there’s an inspection video with explanation. More
We told him at the first meeting that They need to do something about the cigarette smoke smell he said they would detail car and since day one we picked up the car instead of dismissed me! I'm marry unh something about the cigarette smoke smell he said they would detail car and since day one we picked up the car instead of dismissed me! I'm marry unhappy about this! More