Village Toyota

Best dealership experience ever In my 50 years of owning cars, this is the best dealership experience I've had. Bought a used car. They treated me like I was buying a new Cadillac. H In my 50 years of owning cars, this is the best dealership experience I've had. Bought a used car. They treated me like I was buying a new Cadillac. Had a service issue and, again, treated me like a VIP. Everything top notch all the way and EVERYONE was extremely helpful and seemed genuinely concerned that I was satisfied. I told my husband they must be "Disney Academy" trained. Telling anyone and everyone. More

Family friendly John (beatles tie) DeLoach worked hard to find the perfect car for my family. I had My son with me and he was very patient with him John (beatles tie) DeLoach worked hard to find the perfect car for my family. I had My son with me and he was very patient with him More

great service representative I want to be sure to add praise to Scott Ketchum , the service rep who took care of us. People make the business and the difference in choosing a pla I want to be sure to add praise to Scott Ketchum , the service rep who took care of us. People make the business and the difference in choosing a place to do business !He was professional and very pleasant to interact with. Thanks Scott . More

60,000 mile service. David Becwar was very helpful throughout the whole service, explaining everything. He explained everything and kept me updated on the work being do David Becwar was very helpful throughout the whole service, explaining everything. He explained everything and kept me updated on the work being done on my vehicle. More

always friendly and polite Friendly, Polite and the coffee is always hot and waiting. Clean and pleasant waiting area and clean restrooms. I've asked before about adding a car Friendly, Polite and the coffee is always hot and waiting. Clean and pleasant waiting area and clean restrooms. I've asked before about adding a car wash service but was told they can't because of environment issues. More

Efficient, above and beyond service. Was met by Cheyenne Phelps for check-in, fast and efficient. Asked her if I could get some help setting up text messages so they would show on the scr Was met by Cheyenne Phelps for check-in, fast and efficient. Asked her if I could get some help setting up text messages so they would show on the screen like phone calls. She assured me that would be no problem and they would take care of it when initial service was completed. After the car was done I was met by Louis Delmar who came outside and got that feature setup in my Rav4 in short order. Both parties friendly, patient and efficient. PS-Have a friend that needed similar assistance with his Honda, Honda advised him that there were privacy concerns so they couldn't help him! More

My new car I enjoyed meeting Toby and Damon and the help they have given me with my new car. Thanks for making it enjoyable. Thank you for the help I enjoyed meeting Toby and Damon and the help they have given me with my new car. Thanks for making it enjoyable. Thank you for the help More

Where They Know Your Name and Deliver Top-Flight Service! I moved into the Crystal River, Florida area in the summer of 2018 after 26 years in Tampa. One of the first places I went to was Village Toyota to g I moved into the Crystal River, Florida area in the summer of 2018 after 26 years in Tampa. One of the first places I went to was Village Toyota to get a flat on my "new" Tundra. David Becwar, Asst. Service Manager took great care of my problem, and from that moment on he has been the "poster-child" for quality of service. I've been back twice since for regularly scheduled service, and the experience(s) have been spotlessly perfect. As one of the leads of service department "intake" process, he's consistently punctual, as he has been proactive and insightful with suggestions for care and maintenance of my vehicle. When I leave the service department, I not only do so with a great sense of satisfaction, I also leave with some valuable tips on the local fishing spots and strategies. What more could a customer ask! More

Straight Shooters and a Great Deal Keith Harris (Salesman) and Ken (Finance Manager) both did a super job. Keith explained the car and options very well, and really went to bat to ge Keith Harris (Salesman) and Ken (Finance Manager) both did a super job. Keith explained the car and options very well, and really went to bat to get us a great price. Ken did a super job explaining the other options and getting the paperwork ready and signed as quickly as I have ever seen. I feel like Village treated us fairly and made the buying experience as painless as could be. Thanks! More

David Becwar is awesome David Becwar is a great customer focused service manager. He takes the time to explain things in detail and lays out the options. I trust David and h David Becwar is a great customer focused service manager. He takes the time to explain things in detail and lays out the options. I trust David and his recommendations, his service is truly exceptional. More