Village Toyota

Professionalism Sam Strom and Brett Coble are very professional in their approach to working with you. They will go the extra mile and not pressure you in any way. Sam Strom and Brett Coble are very professional in their approach to working with you. They will go the extra mile and not pressure you in any way. The service department is second to none. They are first rate in all aspects. I have been a customer for over ten years and will continue to be. More

Very pleasant Wayne Clark did a great job he is very knowledgeable of the product and gives you much detail of the vehicle as well as the warranty and certified gar Wayne Clark did a great job he is very knowledgeable of the product and gives you much detail of the vehicle as well as the warranty and certified garranty and with what it covers. Curtius and friendly but not pushy I like that. By not being high pressure makes want to deal with him and your dealership again in the future thanks Zach More

Excellent Customer Services - Repair Department Been taking our Toyotas to Village Toyota for many years, never disappointed! Whether it's sales or repair service, always most excellent. David Bec Been taking our Toyotas to Village Toyota for many years, never disappointed! Whether it's sales or repair service, always most excellent. David Becwar in service is TOPS! More

Brett Coble, General Sales Manager and Sam Strom are TOPS! For the last 17 years I would travel from Spring Hill to Homosassa to buy my cars, all new. Two of them, an Avalon and a Corolla I transported to Euro For the last 17 years I would travel from Spring Hill to Homosassa to buy my cars, all new. Two of them, an Avalon and a Corolla I transported to Europe where I spend 6 months of each year during the heat wave in Florida and I use both cars alternatively, so I have low mileage on both. For other 6 months they are off the road in a garage. Other 2 cars I keep in Florida and use them while here like a snowbird. All my cars were bought at the Village Toyota and all the Guys there are not my Salesmen, they have become my Friends that I value greatly. Dr. Christopher Flizak, Ph.D., Fil. Lic., US Army retired. More

Service department comment My husband, son, daughter, and myself have always experienced honest and superb service in the past 10 years with all of our Village purchased vehicle My husband, son, daughter, and myself have always experienced honest and superb service in the past 10 years with all of our Village purchased vehicles. I have to say, Tiffany Buehrig is my new go to girl in the service dept! I was bummed that I had to take part of my vacation for 2 days to get work on my 10 year Avalon, but I feel like I'm in a new car again. All of the recommended procedures she thoroughly explained were performed, along with 2 coupons I was able to apply that helped the overall price. Tiffany is well versed in her job description and precise with the time frame and price. Those are important to me. See you soon, Tiffany! Briget Brothers More

Sales Harold Walsh was very great salesman took his time in explaining every detail about the process in buy and took good care for us and I will always rec Harold Walsh was very great salesman took his time in explaining every detail about the process in buy and took good care for us and I will always recommend him More

Service Had to have routine maintenance as scheduled. Was in and out in less than 60 minutes. Dave Becwar is my maintenance supervisor and let's me know wha Had to have routine maintenance as scheduled. Was in and out in less than 60 minutes. Dave Becwar is my maintenance supervisor and let's me know what is being done and why. Great job . More

Purchasing of New Toyota Truck My sales person was Dana Wilkes. He was very helpful in the purchasing of my new truck. The only problem I really encountered other than the length t My sales person was Dana Wilkes. He was very helpful in the purchasing of my new truck. The only problem I really encountered other than the length time we had to spend there was the fact that they couldn't get the truck by the end of the month, and in turn it ended up costing me an extra $250.00. More

Purchase of used Rav4 John Harke was courteous and helpful. I had scouted the entire county the day before and brought my wife back to see a rave4 that was on the lot. Unfo John Harke was courteous and helpful. I had scouted the entire county the day before and brought my wife back to see a rave4 that was on the lot. Unfortunately that one had been sold. John found us another one that had just came in. We were very pleased with the car. More

Misleading, Disappointing, and Stereotypical I tried to avoid a painful and frustrating car-buying ordeal when buying a new Prius. I contacted Village Cadillac Toyota because their online pricin I tried to avoid a painful and frustrating car-buying ordeal when buying a new Prius. I contacted Village Cadillac Toyota because their online pricing and reviews looked very good. I called and emailed before driving the hour and a half to the store. The Internet Salesperson did a great job assuring me they were straight forward, honest dealership looking to sell off 2015 inventory before the end of the year. She said they were paying premium prices on trade-ins and the pre-owned car manager was eager to see my car. I mentioned seeing several high end model IV’s & V’s listed at or below $19,000. At first she said they would honor their pricing, but then told me the manager said that pricing was “in error” and if I checked the stock and VIN numbers I would see those were actually level 2 cars advertised as IV’s & V’s. She said they were working to correct the erroneous listings and convinced me to come in and get a great deal… that they would take good care of me. The floor salesperson was very polite, courteous, and apologized for the ‘misleading pricing’. We picked out a car and waited for the moment of truth. Bad news… there was no premium pricing for a trade… auction pricing only and the car would cost significantly more than the advertised price. The truth was none of their Prius pricing on Cars.com was correct and much of their own website price was misleading. Brett Coble, the General Sales Manager, acted surprised and put out that I expected their pricing to be correct. His position was, yes we know the pricing is misleading… buy a car at a higher price. He said I would not be able to buy a comparable car at their price elsewhere. In the final analysis if felt like the classic bait and switch… say anything to get customers in the store… The dealer Internet listings on Cars.com: mostly incorrect: dealer website pricing: misleading; dealer assurance to “honor pricing”: not true; dealer “paying premium price for trade-ins”: no true; dealer will correct misleading information on online: not true as of this posting; “No other dealership will give me as good a deal”: also not true I thank Shaun & Otto for being friendly and courteous. I highly recommend the buyer BEWARE dealing with the management. Thanks Mark, Tarae, & Eddie at DeLuca Toyota for giving me a great experience and price! More