Village Toyota

As always, bery pleasant, helpful and professional! All necessary maintenance items are taken care of quickly and performed professionally. When I leave after my work is finished, I never worry about m All necessary maintenance items are taken care of quickly and performed professionally. When I leave after my work is finished, I never worry about my car. I have a feeling of comfort and trust when I drive because I know it is in the best shape it can be. We recently completed a 4500 mile road trip without ANY problems. More

Bad experience This was the worse experience I've ever had purchasing a vehicle.The employees are NOT honest. I spent over 8 hours there, and had to came back (2) mo This was the worse experience I've ever had purchasing a vehicle.The employees are NOT honest. I spent over 8 hours there, and had to came back (2) more times/Days, which to include the problem was NOT resolved. More

Manual trans Tacoma I was looking for a hard to find, manual transmission Tacoma in a very specific trim level and color. I had been working with salesman Jesse Butzer fo I was looking for a hard to find, manual transmission Tacoma in a very specific trim level and color. I had been working with salesman Jesse Butzer for several months while I was lining things up on my end. He found one for me right away but I wasn’t ready, so that one got away. By the time I was finally ready to pull the trigger, the 2017’s were becoming more scarce, especially with my very specific criteria. I was almost ready to settle on a vehicle that wasn’t “perfect”. But Jesse was determined to find the truck I was after. He ended up finding the exact truck I wanted and had it shipped in from out of state! The rest of the buying process was a breeze and I am loving my new truck!! Jesse has also worked with two close friends of mine and they are both very pleased with him as well. I hope to do business with him and Village Toyota on my next vehicle!! Thank you More

Prompt courteous service and pleasant staff I had a light come up on my dashboard ... called the dealership and got an appointment the same day. No real problem, except needed air in my tires a I had a light come up on my dashboard ... called the dealership and got an appointment the same day. No real problem, except needed air in my tires and it was also time for an oil change. The sales lady (Peggy) explained that I would need new tired in a few months and suggested I wait till April when tires are on sale, which I will do. In and out very quickly. I am very pleased with the service I have received from this dealership and would recommend a Toyota car to anyone. More

Love this place! Had a fantastic experience at Village! Other dealerships just tried to get us to buy what THEY wanted us to buy, not what I wanted. Thanks so much for Had a fantastic experience at Village! Other dealerships just tried to get us to buy what THEY wanted us to buy, not what I wanted. Thanks so much for everything you did for us! More

Excellence in customer service I bought my first car at Village in 2015 after having hearing others talk about how well Village took care of them. I had just had an engine blow, so I bought my first car at Village in 2015 after having hearing others talk about how well Village took care of them. I had just had an engine blow, so had no trade in and had just been denied by my local credit union. Village got me into a great used car and this year I returned to get a Toyota. Hadn't planned on a new car, but the deal was prime. I highly recomment my sales professional, John DeLoach, whose knowledge of his brand made the transaction painless and highly informative. I am sorry to admit that I did not get the name of my financial professional. He was amazing. The only thing I would wish different is that there would be a deli on site :) I was there from 1 to 5 pm and was starving at the end! More

Amazing and Refreshingly Pleasant Experience! This is the best experience we've ever had at a car dealership. The entire team was friendly, genuine, and bent over backward to get us the deal we re This is the best experience we've ever had at a car dealership. The entire team was friendly, genuine, and bent over backward to get us the deal we requested. We were planning on shopping around, but after they gave us their best offer up front (which we knew was a great offer because of our extensive research) and top-dollar for our trade, we signed on the spot. No back and forth, no haggling, no kidding! Yeah, we couldn't believe it either! We highly recommend this dealership and will go back there first the next time we are in need of a vehicle even though it's an hour from where we live. One last mention, we believe in giving credit where credit is due, so with that being said, we would like to thank Anna Maria for all her efforts. She was very knowledgeable and able to quickly, and without hesitation, answer all our questions and concerns regarding the truck, the deal, the warranties, and everything else in-between! Again, how refreshing! More

Above and beyond A huge shout out to service above and beyond by Sales Manager Pam Tatum, Customer Relations Mary Jo Tomlinson , salesman Harry Walsh and especially Lo A huge shout out to service above and beyond by Sales Manager Pam Tatum, Customer Relations Mary Jo Tomlinson , salesman Harry Walsh and especially Louis Delmar . Each one went beyond expectations in taking care of an issue and gave me the impression that this was standard practice. Louis even took the time to train me on Entune and the garage door opener in my driveway. Truly exceptional Thank you Pam Walt McLellan More

My experience was not at all pleasent. Told sales person what I was looking for and how much we could afford he said he had one there that he should be able to get us in. Drove over an hour Told sales person what I was looking for and how much we could afford he said he had one there that he should be able to get us in. Drove over an hour to get their. He showed us one $8000 what we wanted to spend. And another over $1000. After we said we couldn't do it, sales person said nothing just gave us our keys and turned away. We even told them to call us if one came in, in our budget. But after the rudeness of the sales guy and the waiting for financing for the price of a vehicle. We will not go back. I didn't list the sales person to be nice, but their finance person takes forever and the sales person i dealt with spoke as if reading a sales book, such as "if you dont buy this i will", or "this is a really smart buy". Also after driving one of their vehicles which had been through inspection found steering was stiff and a/c caps were removed which told me they probably top off refrigerent do to a/c leak. WOULD NOT RECOMMEND THIS DEALERSHIP FOR SERVICE OR SALES More

Very nice experience Darrin Mercer was professional and not pushy. He called as soon as I made an internet inquiry. The sales manager was also very professional and not ob Darrin Mercer was professional and not pushy. He called as soon as I made an internet inquiry. The sales manager was also very professional and not obnoxious. More