Village Cadillac

Service I have owned Cadillac's for over 25 years. Luckly, this is the first one I had a problems with. Debbie Henry was my service agent and we couldn't have I have owned Cadillac's for over 25 years. Luckly, this is the first one I had a problems with. Debbie Henry was my service agent and we couldn't have had a better experence! More

Awesome My experience was awesome. Drop off & pick up was quick & easy. Debbie Henry my service agent arranged for a complimentary vehicle witch was a big hel My experience was awesome. Drop off & pick up was quick & easy. Debbie Henry my service agent arranged for a complimentary vehicle witch was a big help. More

Great Service Experience Debbie Henry is my service writer, and is probably one of the very best I have ever dealt with. Over the years I have owned more than 30 new cars, of Debbie Henry is my service writer, and is probably one of the very best I have ever dealt with. Over the years I have owned more than 30 new cars, of various makes, including Cadillac, Mercedes, Infiniti, Corvettes, and others. This current 2014 Cadillac CTS Coupe is my latest, and with it, my second servicing experience at Village Cadillac, and with Debbie. She was very knowledgeable, and understood that I'm very specific as to what I want done to my car, such as using a full synthetic oil, as opposed to a synthetic blend. I also really like the fact that on my first visit she introduced me to one of the "Tech's", a fellow named "Rich", who listened to what I had to say about how I maintain my cars, and went above and beyond to make sure I was happy with the service. I was also impressed by the fact that it is an "open" shop, whereby the customer has the option of actually watching the tech perform the the service. Very impressive. Debbie also was very helpful in regard to my asking her some technical questions regarding my specific car. I have nothing but high praise for both Debbie, and the service department in general. I'LL BE BACK! More

Always excellent Can only speak about the Cadillac service. Debbie Henry is the first person you have contact with. Cannot use enough superlatives to describe he Can only speak about the Cadillac service. Debbie Henry is the first person you have contact with. Cannot use enough superlatives to describe her and her performance on the job. She is an all star. A future hall o fame candidate. She is pleasant, cheerful, efficient and always gets back to you quickly. The waiting area is great cookies, ccoffee, Susy seating, mags, papers, puzzles. The experience is all good. More

Service Debby Henry what else can you say. Have been with Village Cad. and Debby for many years would not do with out them. Every thing in the place is so Debby Henry what else can you say. Have been with Village Cad. and Debby for many years would not do with out them. Every thing in the place is so neet and clean. More

Excellent service. Debbie Henry is very knowledgeable in resolving problems and overall provides excellent customer service. There is always a quick turnaround when serv Debbie Henry is very knowledgeable in resolving problems and overall provides excellent customer service. There is always a quick turnaround when servicing my vehicle. Debbie is always very friendly and has a accommodating and helpful demeanor. The Dealership is very lucky to have her. More

It is a good Dealership, will continue to buy my cars there We were not going to buy a car, we were just looking around. Then they told us about a lease which sounded really good.. We took a lease and are v We were not going to buy a car, we were just looking around. Then they told us about a lease which sounded really good.. We took a lease and are very satisfied. We also love dealing with Debbie Henry, she is very nice. Doris Sabo More

Debbie Henry is the best. She is an outstanding example of what customer service should be. Very efficient, accommodating and very professional. Very friendly an is the best. She is an outstanding example of what customer service should be. Very efficient, accommodating and very professional. Very friendly and a positive attitude. More

Excellent Dealership Debbie Henry is friendly, professional and highly efficient. It's always a pleasant experience when we have to take the car in for service. The dealer Debbie Henry is friendly, professional and highly efficient. It's always a pleasant experience when we have to take the car in for service. The dealership as a whole is staffed by great people. More

Exceeds Perfection Debbie Henry provides caring, efficient service every time I bring in My 2007 Cadillac for service. She is always pleasant and knowledgeable and hone Debbie Henry provides caring, efficient service every time I bring in My 2007 Cadillac for service. She is always pleasant and knowledgeable and honest and trustworthy. Can't say more than that. More