Victory Toyota of St. Louis - Service Center

Auxiliary battery failed. Brought the Prius in without an appointment and Victory Toyota accommodated my need. Very kind and responsive. Brought the Prius in without an appointment and Victory Toyota accommodated my need. Very kind and responsive. More

Excellent service. However, you need to straighten out the mix ups in appointments. I had an appointment scheduled (2 Sep), then immediately cancelled (2 Sep), a seco However, you need to straighten out the mix ups in appointments. I had an appointment scheduled (2 Sep), then immediately cancelled (2 Sep), a second appointment scheduled (5 Sep), then original appointment (2 Sep) set up a second time. I was then told the 5 Sep appointment was cancelled, but received a text saying I did have an appointment scheduled for 5 Sep. Confusing and frustrating!!! More

I had an emergency at the end of the business day coming off a holiday weekend and the staff at Victory came through to take care of me. They found me a loaner vehicle at the last minute, and then got my c off a holiday weekend and the staff at Victory came through to take care of me. They found me a loaner vehicle at the last minute, and then got my car in right away the next day. Thankfully it turned out to be a minor repair. I can't thank the staff enough for everything they did. I will absolutely trust them again with my vehicle and check with them first on future purchases. More

Since the first day I purchase my vehicle until even now with my vehicle needing transmission work they have been awesome. with my vehicle needing transmission work they have been awesome. More

Awesome services Victory Toyota today, Prince VILLAR did a great job, thank you Victory Toyota team a great job, thank you Victory Toyota team More

The dealership was very hard to communicate with. We dropped the car off Saturday and it just needed a battery, and it wasn’t ready until Tuesday late afternoon. We should have just gone to Dobbs or We dropped the car off Saturday and it just needed a battery, and it wasn’t ready until Tuesday late afternoon. We should have just gone to Dobbs or Autozone or something. More

Greeted by a friendly smiling adviser ready when promised. Trusted mechanic who always does a phenomenal job. promised. Trusted mechanic who always does a phenomenal job. More

I only needed an oil change and tire rotation but scheduled weeks before I knew the car was due for service. But, it took over three weeks to get an appt. for which I could be a “waiter”. Once there, scheduled weeks before I knew the car was due for service. But, it took over three weeks to get an appt. for which I could be a “waiter”. Once there, the service and wait time was appropriate and the work was done correctly and they also took care of the recall that was outstanding on my car. More

The service staff is very friendly and try to work with you. On the maintenance side they seem not to have a lot of parts in stock. you. On the maintenance side they seem not to have a lot of parts in stock. More

I went to Victory for a vehicle inspection. I told them ahead of time that my windshield wiper motors were malfunctioning. After inspecting them, they said it would be 1k to fix them. I decline I told them ahead of time that my windshield wiper motors were malfunctioning. After inspecting them, they said it would be 1k to fix them. I declined this offer, as I felt it was very expensive and overpriced. When I came to pick my car up, they still charged me over 200 dollars for the wiper motor inspection , even though nothing was fixed. I complained about this and they refused to lower the charge. I would not recommend this Toyota Dealership. More