Victory Mitsubishi

Looking for an Escalade for a while . From the moment we arrived at Victory Mitsubishi Justin took care of us , couple of hours later I have my cool 2018 escalade . Thank you guys , I c From the moment we arrived at Victory Mitsubishi Justin took care of us , couple of hours later I have my cool 2018 escalade . Thank you guys , I can easily recommend you to my friends. More

Thank you so much to Eduardo for helping me get my Altima , smooth process and made it all happen in 4 hours ask for him if you want a quick and smooth process. Thank you !!!! , smooth process and made it all happen in 4 hours ask for him if you want a quick and smooth process. Thank you !!!! More

Thank you so much to Eduardo , great process and easy transactions, i recommend Eduardo 100 percent of the time !! transactions, i recommend Eduardo 100 percent of the time !! More

I bought a car today and Marc was very helpful. Definitely recommend this dealership and Marc. Definitely recommend this dealership and Marc. More

After scheduling an appointment and driving 2 and a half hours to this dealership from Philadelphia to purchase stock# LH183398 - 2020 Dodge Charger, I was told it was being serviced, now a week later after hours to this dealership from Philadelphia to purchase stock# LH183398 - 2020 Dodge Charger, I was told it was being serviced, now a week later after I reached out, I am now being told that it requires engine work and will not be available for at least a month or two! Horrible customer service. I requested that the general manager reach out to me and I am still waiting for a phone call More

For those who may read this, read the negative reviews and that's probably going to be your experience.Most of their cars online are not in stock and even when you call and confirm they will tell you is a and that's probably going to be your experience.Most of their cars online are not in stock and even when you call and confirm they will tell you is available just to get to come in. Then there's the finance Department who are just a bunch of criminals.If you have good credit and you are quoted a high payment and high interest its because they are adding multiple warranty and dealer add on so they can make extra money off it.While doing the paperwork with the finance manager they told me the extended warranty,Catalytic protection and Lojack. Non of which I wanted but if it was included in the price. After going home and looking at my paperwork which they give you on a thumb drive so you can't really look at it unless you have a computer with you I was shocked when I saw that I was financing an additional $6k because of the dealer extras they told me was included. Went back the next day to speak to the manger who basically just laughed in my face and told me that they can only take off the extended warranty and the other to cannot be removed from my car. Went to a different dealer ship to verify. First the serial number they told me was attached to my catalytic converters was not there so that's $2000 they charged me for a service that not only did I not want but wasn't done. Second the serial number of the tracking device of the Lojack unit did not match the paperwork and it's not jut 1 or 2 digit off where you can say in small error. So if my car did get stolen which I know it won't hence why I would buy this service. They would be tracking the wrong car. Went back and talked to the manger again told me there's nothing they could do and everything was done. This was my first time buying a car from a dealership and what a horrible experience. I would never go back or recommend anyone to this dealership . More

Great selection of vehicles. My sales rep Anthony was of great service in providing me with info and the car I was in search for. My sales rep Anthony was of great service in providing me with info and the car I was in search for. More

Very polite, but disorganized. Wasted my time and money. Checked online, saw 2 cars, set up an appointment to test drive the next day. Drive an hour in, polite rep helps me to a Wasted my time and money. Checked online, saw 2 cars, set up an appointment to test drive the next day. Drive an hour in, polite rep helps me to a seat, verifies what I'm looking for. The first was sold the day before (never called me, but said they would have). The second had mechanical issues and they weren't showing it until resolved. They could have EASILY mentioned this over the phone the day prior, would have saved us both time and money (on CarFax reports, tolls, etc...) More

In victory Mitsubishi I have very special Attention and a good deal to buy my SUV. Thanks to Marc the sales person and finance person. good deal to buy my SUV. Thanks to Marc the sales person and finance person. More

Elizabeth was very helpful on providing me a ride safe clean and affordable to make a person thrive to have a vehicle i am so thankful it was her a good sales rep she made me feel comfortable on leasing t clean and affordable to make a person thrive to have a vehicle i am so thankful it was her a good sales rep she made me feel comfortable on leasing the car I am appreciated and hope I can get her to assist my child as well More