Victory Mitsubishi

Bait and switch is putting it mildly. Dishonest from phonecalls to face to face conversation. Went there with intentions of buying one of three vehicles, called the night before to verify Dishonest from phonecalls to face to face conversation. Went there with intentions of buying one of three vehicles, called the night before to verify that the vehicles were still available. I was advised yes all three are available. Upon driving 2 hours to get to the dealership, I'm greeted by a young man that a. Couldn't stay awake, b. Was mumbling where I can't even hear him. Then I proceed to tell him the first vehicle of interest, he States that the vehicle had its catalytic converter stolen the previous night and is in the shop. No problem I say, I can wait for a new catalytic converter. The reply is the car will no longer be for sale it's going for auction. So then I proceed to give him the second vehicle which it again was confirmed to have been there the night before. I am advised the car was sold this morning. It's amazing how I had a 10:00 appointment to be there and they open at 10:00 a.m. . Third vehicle which was not exactly my choice, I wasn't even entertained with it, I was advised why don't I just buy a new vehicle. The sad part about the whole thing is the gentleman and his son sitting at another desk with another agent was told the exact same thing about a vehicle that they were inquiring about. Disgusting and dishonest More

*STAY AWAY*STAY AWAY*STAY AWAY*ODOMETER FRAUD* Victory sold me a vehicle on 12/31/2022 and it was financed. Within the first 30 days, the transmission starts throwing error codes that they cannot fix. Aft sold me a vehicle on 12/31/2022 and it was financed. Within the first 30 days, the transmission starts throwing error codes that they cannot fix. After the 2nd attempt, they send it out to a 3rd party. No loaner car was provided. 6 months pass and still NO REGISTRATION or TITLE issued. I'm begging them at this point since I am driving an illegal car. Finally, when threatening a lawsuit, they force me to come back up to the Bronx for a "VIN verification" only to tell me that I cannot keep the car since it cannot be registered with the DMV... if you look at the Carfax (https://www.carfax.com/VehicleHistory/p/Report.cfx?partner=DEY_0&vin=1HGCR3F84HA037707) you will see that the actual mileage when registered is actually 258,000 miles (explaining the transmission errors), NOT 95-96k miles as they are selling it. ODOMOTER FRAUD. They took my vehicle back, gave me a full refund, and Uber'd be home. Now I am without a car (out the money paid on it, out the money I put into it) since I am no longer in a position to finance. STAY AWAY. SHADY BUSINESS THAT HAS BEEN SUED BEFORE. DO YOUR RESEARCH. More

Caution! !! Car was listed for $8k on their site and cars.com, which dealership did not honor. Salesperson claims extras on car and dealer fee was not included !! Car was listed for $8k on their site and cars.com, which dealership did not honor. Salesperson claims extras on car and dealer fee was not included in price. Make sure of the price before you go and loose your work day’s pay like I did 😔 More

Looking for an Escalade for a while . From the moment we arrived at Victory Mitsubishi Justin took care of us , couple of hours later I have my cool 2018 escalade . Thank you guys , I c From the moment we arrived at Victory Mitsubishi Justin took care of us , couple of hours later I have my cool 2018 escalade . Thank you guys , I can easily recommend you to my friends. More

Thank you so much to Eduardo for helping me get my Altima , smooth process and made it all happen in 4 hours ask for him if you want a quick and smooth process. Thank you !!!! , smooth process and made it all happen in 4 hours ask for him if you want a quick and smooth process. Thank you !!!! More

I bought a car today and Marc was very helpful. Definitely recommend this dealership and Marc. Definitely recommend this dealership and Marc. More

Thank you so much to Eduardo , great process and easy transactions, i recommend Eduardo 100 percent of the time !! transactions, i recommend Eduardo 100 percent of the time !! More

After scheduling an appointment and driving 2 and a half hours to this dealership from Philadelphia to purchase stock# LH183398 - 2020 Dodge Charger, I was told it was being serviced, now a week later after hours to this dealership from Philadelphia to purchase stock# LH183398 - 2020 Dodge Charger, I was told it was being serviced, now a week later after I reached out, I am now being told that it requires engine work and will not be available for at least a month or two! Horrible customer service. I requested that the general manager reach out to me and I am still waiting for a phone call More

Great selection of vehicles. My sales rep Anthony was of great service in providing me with info and the car I was in search for. My sales rep Anthony was of great service in providing me with info and the car I was in search for. More

For those who may read this, read the negative reviews and that's probably going to be your experience.Most of their cars online are not in stock and even when you call and confirm they will tell you is a and that's probably going to be your experience.Most of their cars online are not in stock and even when you call and confirm they will tell you is available just to get to come in. Then there's the finance Department who are just a bunch of criminals.If you have good credit and you are quoted a high payment and high interest its because they are adding multiple warranty and dealer add on so they can make extra money off it.While doing the paperwork with the finance manager they told me the extended warranty,Catalytic protection and Lojack. Non of which I wanted but if it was included in the price. After going home and looking at my paperwork which they give you on a thumb drive so you can't really look at it unless you have a computer with you I was shocked when I saw that I was financing an additional $6k because of the dealer extras they told me was included. Went back the next day to speak to the manger who basically just laughed in my face and told me that they can only take off the extended warranty and the other to cannot be removed from my car. Went to a different dealer ship to verify. First the serial number they told me was attached to my catalytic converters was not there so that's $2000 they charged me for a service that not only did I not want but wasn't done. Second the serial number of the tracking device of the Lojack unit did not match the paperwork and it's not jut 1 or 2 digit off where you can say in small error. So if my car did get stolen which I know it won't hence why I would buy this service. They would be tracking the wrong car. Went back and talked to the manger again told me there's nothing they could do and everything was done. This was my first time buying a car from a dealership and what a horrible experience. I would never go back or recommend anyone to this dealership . More