Victory Mitsubishi

Totally disappointed in the way I was deceived into buying a new car, was called in to submit more documents, Andrew Perez asked me to park the car in the back to my surprise he told me he had to do a buying a new car, was called in to submit more documents, Andrew Perez asked me to park the car in the back to my surprise he told me he had to do a "VIN#" verification, strange! Because he signed off on the paper at the time of purchase. He took the car, ran my credit without knowledge then came to tell me to unlock my credit, i was like why? He said the deal didnt go through, so he have to try another bank, this was 2 weeks after driving off the lot. Now it's chaos to get my $5k deposit back. But my attorney will be reaching out soon. Be careful of this dealership they are deceptive to close a deal. More

Cristhian Trinidad. Even though the Dealership was so busy when we walked in he makes sure to give us an excelente honest and friendly service. 100% Recommended Even though the Dealership was so busy when we walked in he makes sure to give us an excelente honest and friendly service. 100% Recommended More

Wow - I can’t even begin to describe how blown away we were at the incredible service here at Victory. From the moment we walked in, we were greeted by the friendliest staff and handed off to our HERO (!! were at the incredible service here at Victory. From the moment we walked in, we were greeted by the friendliest staff and handed off to our HERO (!!!) Cristhian (AKA Trinidad). Cristhian walked us through literally everything we needed to know in order to purchase our perfect vehicle. My wife and I are first-time car buyers so that was extremely helpful. Cristhian has an energy and charm that make you automatically like him, and his expertise on every car on the lot makes him an absolute Godsend to have in your corner. We never felt rushed and ALWAYS felt taken care of. After we found the perfect car, we met with Rico to discuss financing and the impeccable service only continued. Every one of our questions was answered and there was no “sale-sy” feeling. It genuinely seems like every person here likes their job and truly cares about the customer’s experience. On top of the awesome service, there are over 500 cars on the lot. So that ESPECIALLY made Trinidad’s service necessary and appreciated. We are just so grateful for the care, knowledge, and professionalism that we experienced at Victory Mitsubishi. It’s safe to say we’ll be recommending this place to everyone! More

The best person I have met. She is so helpful, nice.I wish her and her daughter best life She is so helpful, nice.I wish her and her daughter best life More

The carfax mileage and the car mileage doesn’t match. I don’t know if they rolled it back or something but doesn’t match at all. It was an 18k mileage difference I don’t know if they rolled it back or something but doesn’t match at all. It was an 18k mileage difference More

Sunday afternoon, I visited the branch after making an appointment same day morning on call with Crystal to check out 2 cars: 2022 Chevy Malibu & 2021 Hyundai Sonata. She confirmed it. However, upon reach appointment same day morning on call with Crystal to check out 2 cars: 2022 Chevy Malibu & 2021 Hyundai Sonata. She confirmed it. However, upon reaching the branch, the assigned agent couldn't locate these cars and was already trying to sell me something else. I traveled for 2 hours one-way from Jersey City just to check these cars, so the experience was very unpleasant, wasted my time. More

Alex was very helpful he made sure I left happy and was very helpful with making the right decision on a car! very helpful with making the right decision on a car! More

Marc was very professional and straightforward. He walked me through the entire process and also did everything he could to help to find the car for you. He walked me through the entire process and also did everything he could to help to find the car for you. More

It was a great experience and Cristhian Trinidad really helped us getting the car we wanted and He did everything possible for the process to run smoothly!! helped us getting the car we wanted and He did everything possible for the process to run smoothly!! More

Victory Mitsubishi is a great place to buy a car I was as treated with respect and professionalism from my sales person Angel Im on the road again after 4yr Thank You my Angel. treated with respect and professionalism from my sales person Angel Im on the road again after 4yr Thank You my Angel. More