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Victory Mitsubishi

Bronx, NY

4.4
1,384 Reviews
Victory Mitsubishi in Bronx, NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!!Our experienced sales staff is eager to share its knowledge and enthusiasm with you
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4070 Boston Road

Bronx, NY

10475

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Showing 1,384 reviews

January 23, 2024

Cristhian Trinidad did an excellent job helping us pick out a car and filing all the necessary paperwork and getting a great insurance rate. More

by marrerochristian337
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristhian Trinidad
Jan 24, 2024 -

Victory Mitsubishi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 21, 2024

Cristhian Trinidad was a great help and very knowledgeable of the cars available. He was honest and gave me straight forwarded answers to all my questions. I was loosing hope in finding a car th More

by Tefy-1213
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristhian Trinidad
Jan 22, 2024 -

Victory Mitsubishi responded

Here at Victory Mitsubishi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Cristhian, and it was a pleasure having you at the dealership. We appreciate your review!

January 21, 2024

I’d give zero stars if possible. I’ve gone to BBB which Victory ignores. I will file another BBB report against the lender as well. My signature was forged and Victory tacked on More

by mg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stavros Orsaris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gerbino
Jan 24, 2024 -

Victory Mitsubishi responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 20, 2024

Cristhian Trinidad was great very helpful thru the whole process, Very honest and transparent at all times and answers about my concerns.at the end I was disappointed because o never see the price they show More

by Elenat0619
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cristhian Trinidad
Jan 21, 2024 -

Victory Mitsubishi responded

Thank you for your business, Elena, and appreciate hearing how helpful Cristhian was. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

Jan 21, 2024 -

Elenat0619 responded

I think you should try to make your clients feel better while waiting I had to wait about 6 hours and Cristhian offer me Water or Coffey just after the loan was approved I went there with my son and wanted to know more about the contract and they said they will tell me more information when they have everything ready when that happens my son signed without me I was able to see the paperwork when everything was done and they put the paperwork inside the car I was already tired wanted to go home and when I got home and check the paperwork the sale price in the website is not there they increased the price and says if was fee and taxes my son trade his car for 5000.00 and I never see the deal of doing that you take advantage of people. Very disappointing

January 20, 2024

Donovan was a great help with finding me a car. Time was long but he made it feel short. More

by Merline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donovan Burgos
Jan 21, 2024 -

Victory Mitsubishi responded

Thank you for your business and this review. We're happy to hear Donovan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 20, 2024

I love Victory and Cristhian Trinidad, he went straight to satisfy all my needs and concerns. Even me at certain point of the process I felt i wouldn’t be able to Make this dream possible But Trinidad were More

by Ivan Reyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristhian Trinidad
Jan 21, 2024 -

Victory Mitsubishi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Ivan, please let us know.

January 19, 2024

Victor was amazing and thank you to victory Mitsubishi for all the hard work and effort . I got the 2024 phev and I am so happy that I got it thank you so much . More

by Adelgado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor R
Jan 21, 2024 -

Victory Mitsubishi responded

Thanks for sharing your thoughts about your experience with Victor here at Victory Mitsubishi. We appreciate your business and hope to see you again soon!

January 19, 2024

Alex was my salesman and he was very thorough and helpful. My credit doesnt havea long history but he still managed to help me out and leaving with a car, that’ll help my credit in the meantime.This More

by torreskiara0258
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 19, 2024 -

Victory Mitsubishi responded

Thank you for your very kind review, Kiara. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Victory Mitsubishi.

January 18, 2024

Too much high monthly payment even I already calculated finance car payment before leave at home. And took a so much time to wait for the talking with the guy in finance office. More

by arios
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christopher Allen
Jan 21, 2024 -

Victory Mitsubishi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 18, 2024

Cristhian Trinidad es muy buen vendedor, muy carismático, y todo muy claro.... se siente muy bien contar con un asesor así.. felicitaciones por tener un vendedor tan eficiente... Si no fuese po More

by DIANA A DIAZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristhian Trinidad
Jan 18, 2024 -

Victory Mitsubishi responded

Here at Victory Mitsubishi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Diana, and it was a pleasure having you at the dealership. We appreciate your review!

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