
Victory Mitsubishi
Bronx, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
By Type
Showing 1,437 reviews
Justin was very helpful and he got Me out quick and easy thank you guys for the car thank you guys for the car More
Do not buy a car here. I initially wrote a lovely review of my experience before I realized that I was baited, switched and misled. This dealership is exactly what the ster I initially wrote a lovely review of my experience before I realized that I was baited, switched and misled. This dealership is exactly what the stereotype of dealerships is and you should absolutely not give them your business, no matter how good the deals seem to be. I bought a car here in November and specifically came to the dealership with listings in mind that they had available online. I triple checked with the sales guy what the actual price of the car was and if there were any hidden fees. I ended up spending more than 10K over what I was told/expected to pay, despite being very clear about my budget and trying to clarify multiple times. At one point I noticed a sticker on the car that was vastly different than the offered price, and asked the sales guy about it. He claimed "No that isn't the price of the car, it's just the market value" Lo and behold, that was the actual price of the car! I can't prove that my documentation was forged, but I know that I didn't sign paperwork with the actual breakdown of the cost of the car. Before I bought the car, I noticed the sunroof didn't work. The sales guy claimed (as I waited in the dealership for hours) that it was getting checked out and that it would be fixed before I drove it off the lot. Luckily I double checked and when the sunroof still wasn't working I had them provide me documentation that it would be fixed for free. Getting the sunroof fixed took 3 months and 3 separate visits. It is impossible to reach anyone or get your questions answered. The one exception is Alex in the service department, he answered my questions kindly and clearly and finally was able to fix the problem. During this process, I tried many times to get someone in the sales department to provide me with copies of the forms that I signed. I was turned away twice, told to leave my email and that someone would send me my paperwork. Finally I went back in person and was given the run around about the paperwork being in a different building. I insisted on speaking to someone and a manager very condescendingly told me that " I had access to my paperwork the whole time" (not true) and treated me like I was a moron. For the amount of money I spent at this place, I should not be walking away feeling like I was scammed, lied to and cheated. I should be excited about this purchase and feeling good about it, but instead it's left such a bad taste in my mouth. More
Thank you justin Christian and mark for helping me buy my lovely Lexus I love it lovely Lexus I love it More
Justin b Great customer service excelente servicio nos encantó el trato y todo fue realmente rapido encantó el trato y todo fue realmente rapido More
VICTORY MITSUBISHI IS THAT DEALER THAT WILL MAKE YOU FEEL LIKE YOU WON THE LOTTERY THE SERVICE DEPARTMENT IS AWESOME LIKE YOU WON THE LOTTERY THE SERVICE DEPARTMENT IS AWESOME More
Total Scam and I suspect that all the positive reviews on this site are fake. Long story short, they adverstize amazing deals on cargurus or carfax that seem too good to be true. So I call up and ask to m this site are fake. Long story short, they adverstize amazing deals on cargurus or carfax that seem too good to be true. So I call up and ask to make sure its still in stock which of course, they say yes, so I make an appointment to see the car within 1 hour. When I get there, I am told "sorry but we cant locate the car". Of course, they just want to drag you to the dealership so that they can sell you something else. Then they will try to do some damage control and resplond to the negative review to make it look like they care, but its just for show. AVOID Just do yourself a favor and dont deal with them. More
I came to buy a car from them they said I got approved for a 2020 outlander sport. I put 5 grand down they said car was 17,000 When the car got to dealership from another it wasn’t the 2020 it was the 2 for a 2020 outlander sport. I put 5 grand down they said car was 17,000 When the car got to dealership from another it wasn’t the 2020 it was the 2018 so we still took the 2018 but they already got us approved for the 2020 they ended up getting 10,000 extra and added it on to the 2018 so we paying double 32,000 for a 2018 Mitsubishi Outlander Sport if that’s not a scam what is?????????? More