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Victory Mitsubishi
Bronx, NY
1,401 Reviews
Victory Mitsubishi in Bronx, NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!!Our experienced sales staff is eager to share its knowledge and enthusiasm with you
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 1,401 reviews
July 15, 2012
My Fiance made an online inquiry for Lexus LS460 and to schedule an appointment for saturday. So she recieves a call and schedules for 10am. From that day on we received numerous calls on both her cell and schedule an appointment for saturday. So she recieves a call and schedules for 10am. From that day on we received numerous calls on both her cell and at our home, I got home from work that wednesday to 2 messages from the sales manager. When my fiance got home she said they called her asking her to put a 2000 dollar deposit down as they had another potential buyer. So I called them thursday and told them if you have another buyer to sell it, I explained to him that we would like to have the car checked out by our mechanic and that we wanted to test drive it first. His reply was to put down a 1500 dollar deposit to hold it, I again explained why I would not and that we would come in on saturday to test drive it (if it was still available). I get home from work thursday and there was again 4 missed calls and one message from the sales manager verifying if we are coming in. They kept calling my fiance cell phone all day thursday and friday, finally she answered and told them we were no longer interested! Only for them to call saturday 8am again! They are stalkers and we wish we reviewed their reviews before going through this awful experience. I think we will hold off from buying another car for now. Thank you Victory Auto Group and Doug for making this such a horrible experience. More
by Stresst
Employees Worked With
Doug
