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Victory Mitsubishi

Bronx, NY

4.4
1,380 Reviews
Victory Mitsubishi in Bronx, NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!!Our experienced sales staff is eager to share its knowledge and enthusiasm with you
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4070 Boston Road

Bronx, NY

10475

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Showing 1,380 reviews

November 25, 2024

Bought a car here two years ago, found out that they violated the truth in Linden act within my contract. I’m very upset and I need some resolution. I mailed the letter, but nobody has responded to me y More

by Ovahair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stavros Orsaris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Fran was great best Experience i has at a dealer victory thank you so much More

by adanh198618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fran
November 22, 2024

Very unprofessional and misleading. I was told vehicle was available and drove two hours to be rudely treated and told it’s not available. More

by Nabeel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stavros Orsaris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ayah Morci
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Victory Mitsubishi responded

Hi, Thank you for sharing your feedback, and we sincerely apologize for the experience you had. This is not the level of service we strive to provide, and we understand your frustration. We would appreciate the opportunity to discuss this further and make things right. Please feel free to reach out to us directly so we can address your concerns.

November 21, 2024

Be careful this dealership is very dishonest. Ran my credit and tried to get me Into a completely different car that costs way more money. Also very poor communication. Don’t recommend. More

by AndyKessNYC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ayah Morci
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Victory Mitsubishi responded

Thank you for sharing your feedback, Andy. We’re truly sorry to hear about your experience, and we apologize for any miscommunication or frustration caused. Providing a transparent and positive experience is our priority, and we’d appreciate the opportunity to address your concerns directly. Please feel free to reach out so we can better understand what happened and work towards resolving the issue.

November 18, 2024

I am concerned about this dealership. I live in Norfolk Va. I have my own financing all I need is an out the door price so I can have the check to buy it. They could not give me that. The More

by Williams_idt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nichole gonzalez
Nov 19, 2024 -

Victory Mitsubishi responded

Hi, Thank you for your feedback. We're truly sorry to hear about your concerns. Our goal is to make the car-buying process as smooth and transparent as possible. We understand your frustration and would love to help clarify the situation. Please reach out to us directly so we can address your concerns and work toward a resolution. We value your business and would like the opportunity to make things right.

Nov 21, 2024 -

Victory Mitsubishi responded

Hi there, we regret to hear about the difficulties you faced while trying to get an out-the-door price. That’s certainly not the level of service we aim to provide. If there’s any way we can revisit this and make the process smoother for you, please let us know—we’re here to help and would appreciate the opportunity to make this right.

November 17, 2024

Thank you Brandon for your help in getting me my first car. Great help here will tell everybody to come see him More

by tashawnclarke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon DeJesus
Nov 18, 2024 -

Victory Mitsubishi responded

Thank you so much, Tashawn, for your kind words for Brandon and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

Nov 19, 2024 -

Victory Mitsubishi responded

Thank you for your wonderful feedback! We're so glad Brandon could help you with your first car. It's great to hear you had such a positive experience, and we truly appreciate you recommending him to others. Enjoy your new car, and we look forward to assisting you again in the future!

November 17, 2024

Great service by Brandon very timely efficient. I would highly recommend this dealership for anyone in nyc area More

by Sherrod794
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Dejesus
Nov 18, 2024 -

Victory Mitsubishi responded

We are very happy to hear that Brandon provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Nov 19, 2024 -

Victory Mitsubishi responded

Thank you for your kind words! We're so glad Brandon provided you with excellent service. We truly appreciate your recommendation and look forward to assisting you again in the future!

November 17, 2024

Excellent service and great atmosphere here. Thanks to Fran. Came out feeling great with a new car. More

by walsh.christian20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fran
Nov 18, 2024 -

Victory Mitsubishi responded

Thank you, Christian, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Fran here at Victory Mitsubishi.

Nov 19, 2024 -

Victory Mitsubishi responded

Thank you for the wonderful review, Christian! We're thrilled to hear that Fran provided you with excellent service and that you're enjoying your new car. We look forward to serving you again in the future!

November 16, 2024

Fran was great thank you for everything got me in my new car made it happen thank you victory More

by Terrelwilliams055
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fran
Nov 18, 2024 -

Victory Mitsubishi responded

Thank you, Terrel, for choosing Victory Mitsubishi. Your feedback and rating mean a lot to us. We're glad Fran was able to help, and we hope to see you again!

Nov 19, 2024 -

Victory Mitsubishi responded

Hi Terrel! Thank you for your kind words! We're so happy to hear that Fran was able to help you get into your new car. We truly appreciate your trust in us and are glad to have been part of your experience. Enjoy your new ride, and thank you for choosing Victory!

November 14, 2024

Cliff was great thank you process was smooth fast and easy thanks cliff and the whole victory staff More

by Arodriguez177
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayah Morci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Victory Mitsubishi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Nov 18, 2024 -

Victory Mitsubishi responded

Hi, Thank you for the great feedback! We're so glad to hear that Cliff and the Victory team made the process smooth, fast, and easy for you. We truly appreciate your kind words and look forward to assisting you again in the future!

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