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Victory Mitsubishi

Bronx, NY

Overview
Employees
Reviews
Vehicles
4.4
1,418 Reviews
Victory Mitsubishi in Bronx, NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!!Our experienced sales staff is eager to share its knowledge and enthusiasm with you
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4070 Boston Road

Bronx, NY

10475

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Showing 1,418 reviews

February 04, 2025

Terrible dealer that loves to bait and switch. All of the 5 star reviews are fake/bought. Stay away. More

by X
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stavros Orsaris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ayah Morci
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Victory Mitsubishi responded

Hi, thank you for sharing your feedback. We're truly sorry to hear about your negative experience. We take customer concerns seriously and would like to address this matter directly. Please contact us at your convenience, and we'll do our best to resolve any issues you've encountered. We value your input and hope to have the opportunity to make things right.

February 03, 2025

Quick and easy i came in to buy a new outlander and i was out the store quick More

by lancelljjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Bailon
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Feb 03, 2025 -

Victory Mitsubishi responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Victory Mitsubishi!

February 01, 2025

Jhostyn help me out today on getting the car that I wanted a BMw M340i so thanks jhostyn More

by mikey.vilay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhostyn
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Feb 02, 2025 -

Victory Mitsubishi responded

Thank you, Jhostyn! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Victory Mitsubishi. We look forward to having you as one of our valued customers for many more years to come!

January 31, 2025

Add $6-10K to the advertised price. Walked out on them when they tried to pull that stunt on me. Saw the bad and the good reviews. Thought I should still give them a chance. Asked on th More

by Klowzi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stavros Orsaris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ayah Morci
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bibi Singh
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Feb 04, 2025 -

Victory Mitsubishi responded

Hi, Thank you for sharing your experience. We sincerely apologize for the confusion and frustration you encountered. Our goal is always to provide transparency and clear communication, and it's disappointing to hear we fell short. We value all customer feedback and are committed to improving. If you'd like to discuss this further or give us another chance, please feel free to reach out directly.

Feb 04, 2025 -

Victory Mitsubishi responded

Hi Klowzi, Thank you for sharing your experience. We sincerely apologize for the miscommunication regarding pricing, and we understand your frustration. Transparency is crucial to us, and we’re disappointed that we didn’t meet your expectations. We appreciate you giving us a chance, and we'd like to address this issue directly. Please reach out to us so we can clarify the situation and work towards a resolution.

Feb 04, 2025 -

Klowzi responded

That is a xx copy-paste answer. You know exactly what you are doing. I have been lied to by your phone operator and your salesperson about the price with the exact same sentence. Only after checking the car and test driving it you sat me down with the "manager" to talk about numbers and then mentioned that the price is exorbitantly higher. People don't fall for this!

January 28, 2025

The worst experience of my life! ! The 2023 mitsubishi outlander sport es has been nothing less the a piece of xxxx..they sold me a vehicle with an aftermarket catalytic converter tha More

by rrodriguez.rr21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ayah Morci
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Victory Mitsubishi responded

Hi, We sincerely apologize for the frustration and inconvenience you've experienced. We regret that we didn’t meet your expectations. Please reach out to us directly so we can address your concerns and work towards a resolution. We are committed to providing the best possible service and appreciate the opportunity to make things right.

January 24, 2025

I was very pleased with Kenny I will keep in touch thanks and get my next car here More

by Caddytoobad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stavros Orsaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2025 -

Victory Mitsubishi responded

Hi, Thank you for sharing your experience! We're thrilled to hear that Kenny provided you with great service. We look forward to assisting you with your next car purchase at Victory Mitsubishi. Don't hesitate to reach out if you need anything!

January 24, 2025

Justin is a nice guy, and he also wants a 5-star rating for his company. However, my 2021 GLS450 only came with one key. Additionally, the tire deflated just two days after delivery, and I hadn't even open More

by fadabinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ayah Morci
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
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Jan 24, 2025 -

Victory Mitsubishi responded

Hi there, we’re sorry to hear about the issues with your GLS450 and understand how frustrating this must be. Your concerns are important to us, and we’re committed to addressing them promptly. Please reach out so we can resolve these matters and ensure your satisfaction. We truly value your feedback and hope to turn this experience around.

January 23, 2025

I came in to buy a red 330i and I walked out with my red 330i thank you guys for helping me More

by Nailr3068
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Bailon
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Jan 23, 2025 -

Victory Mitsubishi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jan 24, 2025 -

Victory Mitsubishi responded

Thank you for your wonderful review! We’re thrilled to hear that you found and drove home your red 330i! It was our pleasure to assist you in the process, and we’re so happy you had a great experience with us. If you have any questions or need anything in the future, don’t hesitate to reach out. Enjoy your new car!

January 22, 2025

Excellent service, we negotiated. They are very reasonable with they customers and the sale person (Derek) was great with us. More

by Shivana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayah Morci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derekbelen
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Jan 22, 2025 -

Victory Mitsubishi responded

Thank you, Shivana! We’re thrilled to hear you had an excellent experience at Victory Mitsubishi. It’s great that Derek provided exceptional service and helped make the process smooth and reasonable. We appreciate your feedback and hope to assist you again in the future!

January 20, 2025

I came in and out. The staff here was very helpful and I’m going to love my red x4 More

by Bjodharrhoden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Bailon DESHAWN
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Jan 21, 2025 -

Victory Mitsubishi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

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