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Victory Mitsubishi

Bronx, NY

Overview
Employees
Reviews
Vehicles
4.4
1,424 Reviews
Victory Mitsubishi in Bronx, NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!!Our experienced sales staff is eager to share its knowledge and enthusiasm with you
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4070 Boston Road

Bronx, NY

10475

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Showing 1,424 reviews

February 21, 2025

Thank you so much and I appreciate it . Victory Mitsubishi was Quick and easy ill be back More

by louisgodson72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dashawn gomez
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Feb 21, 2025 -

Victory Mitsubishi responded

Thank you for choosing Victory Mitsubishi! Please let us know if we can be of any more assistance.

February 21, 2025

I came to buy a car from them they said I got approved for a 2020 outlander sport. I put 5 grand down they said car was 17,000 When the car got to dealership from another it wasn’t the 2020 it was the 2 More

by Harris72320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jean Carlos Martinez
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Feb 22, 2025 -

Victory Mitsubishi responded

Hi, we are sorry to hear about your experience and understand your frustration. This situation is not typical of the service we aim to provide. Please reach out to us directly so we can review everything and find a resolution. We value your feedback and are committed to making things right.

February 20, 2025

I had a bad underwater trade and these guys really helped me out with getting out of this situation thank you guys More

by Juanrubiano50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Bailon
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Feb 20, 2025 -

Victory Mitsubishi responded

Thank you, Juan! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Victory Mitsubishi. We look forward to having you as one of our valued customers for many more years to come!

Feb 21, 2025 -

Victory Mitsubishi responded

Juan, we’re so glad we could help you navigate your trade-in situation and find the right solution! It means a lot to us that you had a positive experience. If you ever need anything else, we’re here for you—enjoy your new ride!

February 18, 2025

I just came in with no car and left with a 2021 330i thank you guys More

by tyronev764
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Bailon
Report | Print
Feb 18, 2025 -

Victory Mitsubishi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your 2021 330i!

February 16, 2025

Hi, this is Charles. I had the most outstanding time if I could give them 1000 rating I would Kevin was outstanding stayed overtime they show my car was detailed register More

by Charlessweat77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
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Feb 17, 2025 -

Victory Mitsubishi responded

Charles, Thank you for your very kind review. Kevin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Victory Mitsubishi.

Feb 19, 2025 -

Victory Mitsubishi responded

Thank you, Charles, for the incredible feedback! We're thrilled to hear about your outstanding experience with Kevin. It's great to know he went above and beyond to make sure everything was perfect for you. We truly appreciate your recommendation and look forward to helping all your friends in the future! Thanks again for choosing Victory Mitsubishi!

February 15, 2025

Cliff was great thanks i appreciate you very much you guys were awesome thank you again More

by devinmitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayah Morci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Victory Mitsubishi responded

Devin, Thank you for sharing your experience with us! We're happy to hear it went well working with Cliff and truly appreciate your feedback.

Feb 19, 2025 -

Victory Mitsubishi responded

Thank you, Devin! We're so glad to hear that Cliff provided great service. We truly appreciate your kind words and are happy you had an awesome experience with us. If you ever need anything in the future, don’t hesitate to reach out.

February 04, 2025

Terrible dealer that loves to bait and switch. All of the 5 star reviews are fake/bought. Stay away. More

by X
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stavros Orsaris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ayah Morci
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Victory Mitsubishi responded

Hi, thank you for sharing your feedback. We're truly sorry to hear about your negative experience. We take customer concerns seriously and would like to address this matter directly. Please contact us at your convenience, and we'll do our best to resolve any issues you've encountered. We value your input and hope to have the opportunity to make things right.

February 03, 2025

Quick and easy i came in to buy a new outlander and i was out the store quick More

by lancelljjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Bailon
Report | Print
Feb 03, 2025 -

Victory Mitsubishi responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Victory Mitsubishi!

February 01, 2025

Jhostyn help me out today on getting the car that I wanted a BMw M340i so thanks jhostyn More

by mikey.vilay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhostyn
Report | Print
Feb 02, 2025 -

Victory Mitsubishi responded

Thank you, Jhostyn! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Victory Mitsubishi. We look forward to having you as one of our valued customers for many more years to come!

January 31, 2025

Add $6-10K to the advertised price. Walked out on them when they tried to pull that stunt on me. Saw the bad and the good reviews. Thought I should still give them a chance. Asked on th More

by Klowzi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stavros Orsaris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ayah Morci
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bibi Singh
Report | Print
Feb 04, 2025 -

Victory Mitsubishi responded

Hi, Thank you for sharing your experience. We sincerely apologize for the confusion and frustration you encountered. Our goal is always to provide transparency and clear communication, and it's disappointing to hear we fell short. We value all customer feedback and are committed to improving. If you'd like to discuss this further or give us another chance, please feel free to reach out directly.

Feb 04, 2025 -

Victory Mitsubishi responded

Hi Klowzi, Thank you for sharing your experience. We sincerely apologize for the miscommunication regarding pricing, and we understand your frustration. Transparency is crucial to us, and we’re disappointed that we didn’t meet your expectations. We appreciate you giving us a chance, and we'd like to address this issue directly. Please reach out to us so we can clarify the situation and work towards a resolution.

Feb 04, 2025 -

Klowzi responded

That is a xx copy-paste answer. You know exactly what you are doing. I have been lied to by your phone operator and your salesperson about the price with the exact same sentence. Only after checking the car and test driving it you sat me down with the "manager" to talk about numbers and then mentioned that the price is exorbitantly higher. People don't fall for this!

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