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Victory Lane Ford, Inc. - Service Center

Litchfield, IL

4.8
83 Reviews

83 Reviews of Victory Lane Ford, Inc. - Service Center

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October 06, 2024

Did everything they were supposed to do. Was impressed more then usual. Will go back again More

by sandy3613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure no pictures
September 27, 2024

They always take excellent care of my care and myself! ! Definitely recommend! They know when I need upcoming services but never over sell unnecessary items! More

by twall1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn Wall
September 09, 2024

Always have been treated courteously and helpful. In all the departments. Especially in the service department. More

by nevinstolte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordon Saffell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Melchert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

I can’t say that I have ever had a bad experience there . Service has been great and never had problems with a loner. When I needed one. Never met anyone in my life that thought they got the best deal possib More

by nevinstolte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordon Saffell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Melchert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I just can’t remember the names. But it’s been four maybe five cars and trucks.
September 06, 2024

I'm sorry I wouldn't it takes weeks to get an appointment and then not happy about them messing up my car More

by CNPHENNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chirs Loftis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordon Saffell
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

job was well done, vehicle was under warranty. I was called by a company representative and the issues fixed were explained. More

by ken@lmtcpas.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Melchert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

Chris was very accommodating keeping me updated on finding out what was going on with my truck More

by djram801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Everything was so convenient and everything handled over the phone! The experience was great and GREAT service! More

by lhannig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

Need more help in the service area ! ! Service adviser was great. I’ll be back More

by tzman.dm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan in Quick Lane
June 17, 2024

The service was great! Everyone was very nice and polite. It was a very pleasant experience. More

by JasonS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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