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Victory Lane Ford, Inc.

Litchfield, IL

4.8
188 Reviews
Welcome to Victory Lane Ford, Proudly Serving the Greater Illinois Area Here in the Litchfield IL area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Victory Lane Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Illinois drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Illinois with sales, selection, service, financing, and much more.
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903 Old Rte 66 N

Litchfield, IL

62056

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Showing 188 reviews

October 08, 2024

Chris is such an asset for your dealership. He’s thorough and always makes you feel like your important and that he cares about your vehicle! More

by kencathy22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordon Saffell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Melchert
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Very nice dealership good waiting area got my vehicle and then fixed quickly. Very easy to deal with. More

by cjribble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Did everything they were supposed to do. Was impressed more then usual. Will go back again More

by sandy3613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure no pictures
September 27, 2024

They always take excellent care of my care and myself! ! Definitely recommend! They know when I need upcoming services but never over sell unnecessary items! More

by twall1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn Wall
September 09, 2024

Always have been treated courteously and helpful. In all the departments. Especially in the service department. More

by nevinstolte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordon Saffell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Melchert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

I can’t say that I have ever had a bad experience there . Service has been great and never had problems with a loner. When I needed one. Never met anyone in my life that thought they got the best deal possib More

by nevinstolte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordon Saffell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Melchert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I just can’t remember the names. But it’s been four maybe five cars and trucks.
September 06, 2024

I'm sorry I wouldn't it takes weeks to get an appointment and then not happy about them messing up my car More

by CNPHENNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chirs Loftis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordon Saffell
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

This was a totally amazing buying experience. No pressure whatsoever. Answered any questions or concerns that I had and worked very hard to make it right. More

by RICK.EVANS1961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Renfro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Viehweg
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

job was well done, vehicle was under warranty. I was called by a company representative and the issues fixed were explained. More

by ken@lmtcpas.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Melchert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

Chris was very accommodating keeping me updated on finding out what was going on with my truck More

by djram801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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