Victory Commercial Sales
Calera, AL
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417 Reviews of Victory Commercial Sales
This is our 3rd work truck that we have purchased from Victory GMC. Each experience gets better each time. Jerry exceeds my expectations each time. He finds exactly what we are looking for in our vehic Victory GMC. Each experience gets better each time. Jerry exceeds my expectations each time. He finds exactly what we are looking for in our vehicles. He is great on his pricing and delivers as promised. Victory GMC is a big asset to our company. We look forward to our next vehicle purchase. More
We were looking for a car for our 16 year old duaghter, and price was a big concern. Daniel Owen was very helpful in answering all of our questions and worked with us on the price of the vehicle. We were v and price was a big concern. Daniel Owen was very helpful in answering all of our questions and worked with us on the price of the vehicle. We were very pleased with our experience. More
My experience with victory was fantastic! Daniel worked with me to be flexible in the pricing options for the vehicle and was eager to do everything he could to get me in the car. Even after the sale had b with me to be flexible in the pricing options for the vehicle and was eager to do everything he could to get me in the car. Even after the sale had been completed, there was some minor work to be done on the power steering vehicle and they took care of it quickly and even drove my truck back across town to drop it off. The only reason I gave a "good" rating on quality of work rather than "great" was I was a little dissatisfied that the "smoke cleaning treatment" seemed to not be very effective, as there is still a distinct smoke smell in the vehicle. Daniel did let me know upfront however, that this treatment didn't always eradicate the smell. Overall I am extremely pleased with my experience at Victory! I will definitely send friends there who are looking for a vehicle! More
From my first contact with Mr. Payne, he was very courteous and helpful. He helped me find the vehicle that fit my specific needs and fit my budget. The buying process from start to finish went ver courteous and helpful. He helped me find the vehicle that fit my specific needs and fit my budget. The buying process from start to finish went very smoothly. A courteous delivery of the vehicle I purchased was also provided. I have actually already recommended the dealership to one of my friends. More
Our experience was a good one! We felt that Darrin did a great job in getting us settled into our new vehicle. The only complaint we had was that the car could have been cleaned better. When you buy a car great job in getting us settled into our new vehicle. The only complaint we had was that the car could have been cleaned better. When you buy a car, new or used, you expect it to be clean like new. Darrin sent the car back for it to be cleaned up a little better for us, and it still was not as clean as it should have been. Overall, the experience was good and Darrin made sure that we were pleased with our experience! Thank you Darrin! More
We received great service from Daniel. We cannot be more pleased with the car we purchased. He got us a great rate on our loan. We needed to sign some papers and Daniel came to my restaurant to have lun pleased with the car we purchased. He got us a great rate on our loan. We needed to sign some papers and Daniel came to my restaurant to have lunch and brought the papers with him. We really appreciated him doing that. Michael and Marynell Levine More
I purchased a 2013 Buick Verano and Jerry Payne was my sales consultant. He helped me every step of the way to find the perfect car for me. I appreciate his hard work and kindness in making this experie sales consultant. He helped me every step of the way to find the perfect car for me. I appreciate his hard work and kindness in making this experience, the best- car buying experience that I have ever had. I will only have great things to say about Jerry Payne and Victory in Calera, AL. Thank you so very much! More
My family and I were on spring break vacation in the Gulf Shores (traveling by car from Minnesota) when we experienced what we thought was a dead battery. We stopped at a local car parts store and replaced Shores (traveling by car from Minnesota) when we experienced what we thought was a dead battery. We stopped at a local car parts store and replaced the battery and went on our way with our vacation. Low and behold, on our venture north to Alabaster to visit family, we again experienced what we thought was battery failure, as it would take a charge/jump start. At this point we began to suspect it was the alternator, and knew we needed to see a skilled mechanic. We continued on north, calling local dealerships along the way, ultimately stopping at a dealership who told us they would be able to help us. After waiting at the other dealership for 2 hours, they finally told us that they wouldn't be able to get us in before they closed for the day. Defeated, and 2 hours wasted, we moved ahead with our plans to get to Alabaster. As we approached the Calera/Alabaster exit, we noticed Victory GMC. On a whim, we stopped in, knowing that it was likely the mechanics had gone home for the day, as it was shortly after 5:00 p.m. I went inside, and there was Brittany, ready and willing to help! At closing of business, most people would just send you away, but Brittany was as helpful as if it I was her first customer (true southern hospitality). She told me that although the mechanics had all gone home for the day, they would be open at 7:00 a.m. and we could get our Acadia in first thing in the morning,. She gave me her cell phone number and told me to call if we wanted to schedule an appointment, or we could just drop off the keys in the overnight slot. We dropped off first thing in the morning. In addition to the helpful intake, we were concerned about the fact that we had a Ford warranty (purchased through the used car dealer in Minnesota). Brittany was on top of it! She contacted the warranty company, explained our situation, and also managed to negotiate the reimbursement for the battery we had purchased, as it was ultimately the alternator that was the problem (covered under warranty). She kept in constant contact with me throughout the service process, continuing to let me know where things were at, and what I may need to do to make it a seamless transaction. We couldn't be happier with the service we received, and more importantly, the genuine customer relations with Brittany! Five stars for Brittany from this Minnesota family who made it home safely! More
The service department personnel are all very helpful and friendly. They kept me updated on the time frame in which my vehicle would be finished. I am very pleased with the work that was done to my vehicle a friendly. They kept me updated on the time frame in which my vehicle would be finished. I am very pleased with the work that was done to my vehicle and with the personnel that I worked with. They have been able to get information to me in a timely manner. I would recommend this dealership for puchasing a vechicle or service. More