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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,695 Reviews
Call Service Center (844) 517-0823

2,695 Reviews of Vera Cadillac - Service Center

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December 03, 2023

Very good Responsive to customer needs and issues Service oriented and customer focused always Friendly More

by Mey1745
Recommend Dealer
Yes
Employees Worked With
Steven from Vera mobile service
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Dec 04, 2023 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

December 03, 2023

Every time I get and oil change & tire rotation, the car needs a wheel balance the next day. So I have to go again to your shop More

by VIC.MENCIA
Recommend Dealer
Yes
Employees Worked With
Michael
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Dec 04, 2023 -

Vera Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Experience The Vera Difference Gustavo Rodriguez Service Director

December 03, 2023

I was impressed with Mikel's outstanding customer service. He kept me informed. And appreciated his follow up. More

by FRANCESDONATO
Recommend Dealer
Yes
Employees Worked With
Mikell
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Dec 04, 2023 -

Vera Cadillac responded

Thank you, Frances, for sharing your thoughts about your experience with Mikell here at Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

December 03, 2023

Vera Cadillac is absolutely the best in everything. I have never been treated as wonderfully as I did. Excellent customer service. Highly recommend More

by mendezja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Padron
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Dec 04, 2023 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

December 02, 2023

Caddilac provides me excellent service, my maintenance man Eric goes out of his way to make sure that I am satisfied. I always recommend Caddilac!! More

by unionizer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Breen, Hodari Bazemore
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Dec 04, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

December 01, 2023

Conrad is an amazing advisor, always gets things done, no hesitation, and very efficient and respectful. More

by Mirnaorta1121
Recommend Dealer
Yes
Employees Worked With
Conrad is an amazing advisor, always gets things done, no hesitation, and very efficient and respectful.
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Sep 03, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Conrad and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

December 01, 2023

Thank you very much for all your excellent support service and CARLOS CABALLERO the Best ADVISOR AND SALESMAN in VERA CADILLAC, CARLITOS IS LIKE A BROTHER FOR ME : is my support and helper in but the More

by Rafael Badía
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanny Suarez - Service Department the best!!!!
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Dec 01, 2023 -

Vera Cadillac responded

Thank you so much for your kind words, Rafael, and for taking the time to leave us this wonderful feedback. It's great to hear that our team delivered such an excellent experience! Experience The Vera Difference Gustavo Rodriguez Service Director

December 01, 2023

The service was absolutely the best of the best especially mike hernandez thank you for helping me . More

by PSPOONER954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike hernandez
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Dec 01, 2023 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

December 01, 2023

Excellent Service Excellent pick up Excellent delivery Be on time Good communication with service advisor Nestor More

by LOLELOLAI5
Recommend Dealer
Yes
Employees Worked With
I don’t use any of this service
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Dec 01, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

November 30, 2023

Good staff, amazing and very professional Very attentive and professional staff, everyone was very caring and took care of problems quick. More

by jc.jenny95
Recommend Dealer
Yes
Employees Worked With
Nestor
Report | Print
Nov 30, 2023 -

Vera Cadillac responded

Jenny, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

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