Vera Cadillac - Service Center

Mikell Hernandez your service advisor is great and very professional always.There should be more employees like him. He goes above & beyond! professional always.There should be more employees like him. He goes above & beyond! More

They are very professional, friendly and with a can-do attitude. Definitely will come back to this dealership. attitude. Definitely will come back to this dealership. More

Without a doubt in mind, it’s Vera Cadillac every time. Whether its a sale or car repair from xxxx Vera Cadillac gets the job done ✅ Well. From the entry level reps to the top execs it the same customer s Whether its a sale or car repair from xxxx Vera Cadillac gets the job done ✅ Well. From the entry level reps to the top execs it the same customer service level genuine service and respect. More

The service for Vera Cadillac was just great. Everything was done in a timely manner. Thank you . . Everything was done in a timely manner. Thank you . . More

gio is great , very helpful and makes sure all my needs are met for me ! are met for me ! More

Giovanni Rubio consistently demonstrates exceptional customer service skills, effectively explaining repair status to me and my husband. He even has gone out of his way to pick up and drop off my vehicl customer service skills, effectively explaining repair status to me and my husband. He even has gone out of his way to pick up and drop off my vehicle. He has ensured that our concerns are addressed promptly. Giovanni has maintained clear communication even when we had to return to address vehicle engine light issues more than once. He really have surpassed my expectation and we are happy to have him as our service advisor. More

Problem was not fixed. Still have the same warnings from the car on low tire, flat tire and my starter is showing signs of failure. I’ve taken it in twice and they say they Still have the same warnings from the car on low tire, flat tire and my starter is showing signs of failure. I’ve taken it in twice and they say they check everything and yet I still get the warnings from My Onstar Cadillac report, the tire still losses air faster than all other tires and my starter stalls abit before turning on. More

Mike took very good care of my requests timely and was great updating me on each step. great updating me on each step. More

Very helpful in obtaining the vehicle and payment I wanted. I love my new car. wanted. I love my new car. More

Purchasing my first Cadillac was a great experience. The staff at Vera were very professional and made sure I left the lot with the exact car I wanted. Thank you guys! The staff at Vera were very professional and made sure I left the lot with the exact car I wanted. Thank you guys! More