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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,584 Reviews
Call Service Center (844) 517-0823

2,584 Reviews of Vera Cadillac - Service Center

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October 04, 2024

The absolute BEST service in the business! Literally no one else compares to Vera Cadillac!!!! A zillion stars!!!!!!! More

by Primeshannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvette Breen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2024 -

Vera Cadillac responded

Thank you, Shannon! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

October 03, 2024

Wonderful service and very attentive. They moved quickly to help get us the best car. More

by Aubrey
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Vera Cadillac responded

Aubrey, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Experience The Vera Difference Gustavo Rodriguez Service Director

October 03, 2024

Professional service. Rental car was a new Cadillac xt4 (awesome ). Friendly people all departments at dealership More

by CLARKSTER529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
Oct 04, 2024 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

October 02, 2024

We recently had several vehicles in for repair and are completely satisfied. Conrad Hernandez was our service advisor and he was excellent. Great service and prompt response. I would highly recommend this More

by CULLIGANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez
Report | Print
Oct 02, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Conrad delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

October 01, 2024

Service appointment check-in was easy, fast and stress free. It was great, in and out. More

by MARCOS0224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Oct 01, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great experience. Thank you for your business. Experience The Vera Difference Gustavo Rodriguez Service Director

October 01, 2024

Mike was great and efficient. . the company was very accurate and acted immediately with the problem More

by iwoods1009
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 02, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Mike can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

September 29, 2024

Vera was super on point and Conrad was the best . Got the car in and out . More

by alexram1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad in service
Report | Print
Sep 29, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

September 28, 2024

Loved the concierge service and the cleaning of the vehicle. Could have been a little bit more wallet friendly. More

by jonopprrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Sep 29, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

September 27, 2024

Very fast and transparent experience. This is my second purchase at Vera Cadilac and both times have been amazing. More

by acruzbu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joan Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joan Fernandez
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Sep 28, 2024 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

September 26, 2024

The service dept refused to repair or pay to repair a dent caused by them. More

by joeaguiar1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ellen McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Rasmijn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Pena refused to cooperate with me.
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Sep 28, 2024 -

Vera Cadillac responded

We're sorry to hear about your experience, Joe, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Leo Pena Service Manager

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