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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,836 Reviews

2,836 Reviews of Vera Cadillac - Service Center

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July 14, 2021

They never fail! Reliable, professional and extremely friendly. I would not service my truck anywhere else. Karen is a amazing service writer. She is always on top of everything More

by Slang1439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen in Service
Jul 15, 2021 -

Vera Cadillac responded

Thank you for the 5-star review and your recommendation. We really appreciate the continued business and hope you have a great rest of your week.

Jul 15, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 13, 2021

It is great place to lease a vehicle… service is awesome would recommend this dealer… already have recommended to my family and friends great place More

by GARCIAENTERPRISES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anwar is great
Jul 15, 2021 -

Vera Cadillac responded

Thank you so much for the review, we hope you enjoy your vehicle and we really appreciate the recommendation.

Jul 15, 2021 -

Vera Cadillac responded

Hi there, thank you so much for your positive comments about Vera Cadillac Buick GMC! Thanks again for the recommendation, and have an amazing day!

July 13, 2021

Vera is my favorite dealership! I love my service manager Edwin! He always smiling and very helpful and honest man. I trust his word when dealing with all my family Vehicles.. More

by shrwil7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Services
Jul 15, 2021 -

Vera Cadillac responded

Thank you so much for the 5-star review, we love hearing about positive experiences from customers! Have a great rest of your week and thanks for the recommendation.

Jul 15, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Edwin here at Vera Cadillac Buick GMC! We look forward to your next visit! Take care!

July 12, 2021

It took months to locate problem. I have had great until this time and still waiting for a part since January the part still hasn't arrive I don't understand the back up after 6 months . Can you really give More

by queenrb42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
Jul 13, 2021 -

Vera Cadillac responded

Thank you for reaching out. We would like the opportunity to speak with you directly regarding your recent service. Please don’t hesitate to call our Service and Body Shop Director, Gustavo Rodriguez, at 954-517-7841. He's looking forward to speaking with you.

July 10, 2021

Service and Parts and the Body Shop are the only areas that I have dealt with. All areas have been smooth sailing and problem free. More

by UNFINBUSINEZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Vera Cadillac responded

We really appreciate the review and your recommendation. We hope to see you back soon! Have a great week.

Jul 13, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 10, 2021

Excelente el servicio el señor Conrado es muy profesional quede muy satisfecho y los recomiendo ampliamente Tanya para la compra coma para el servicio More

by rmoreno34
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Vera Cadillac responded

Gracias por tu reseña. Esperamos que nos vuelva a visitar. Como siempre, ¡es un placer servirle!

July 09, 2021

Second visit for oil change, second time the oil change warning is not reset, as if it was optional... Last time I visited I had a pending part to be ordered and I still have no follow up or mention to it. More

by pb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mikell
Jul 09, 2021 -

Vera Cadillac responded

Thank you for your continued business and for your candid feedback. We would like to know more about your experience with our service department. Please don’t hesitate to call our Service Manager, Leo Pena at 954-517-7842. He’s looking forward to speaking with you.

July 09, 2021

Excellent customer service. Professionalism, and great team is what you'll find.Alejandro Medina always goes the extra mile to help you and solve all your problems. More

by Estadistica23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Alejandro medina
Jul 09, 2021 -

Vera Cadillac responded

Thank you so much for the 5-star review and your recommendation. We love hearing from satisfied customers like yourself! Have a great weekend.

July 08, 2021

The staff was professional and very helpful. The service was completed promptly without any issue. I will definitely be coming back for future service needs to Vera. More

by nikg752
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikell Service
Jul 09, 2021 -

Vera Cadillac responded

Thank you so much for the 5-star review and sharing your experience with Vera. We are glad you were taken care of, and will be glad to see you back.

July 08, 2021

Mikell and service manager Leo made sure my service was handled professionally and quickly. They developed rapport and will receive my continued business. Not sure what else to say. More

by valeriebilyck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department Mikell
Jul 09, 2021 -

Vera Cadillac responded

Thank you Valerie for the great 5-star review, and your recommendation. We will be glad to see you back! Have a great weekend.

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