Vera Cadillac - Service Center

Lots of friendly staff, easy to make an appointment, got everything taken care of quickly without any problems. Car wax washed and vacuumed at pick up everything taken care of quickly without any problems. Car wax washed and vacuumed at pick up More

Very professional Karen Englert thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you More

I have leased and had service and repairs at VERA Motors for many years. Everyone I have come in contact with has been the best. My salesperson Christian Lozano, my service agent Karen, the service manager for many years. Everyone I have come in contact with has been the best. My salesperson Christian Lozano, my service agent Karen, the service manager Leo, and Frank in the body shop. I give them all the highest marks possible. They all go above and beyond to make sure that I am happy and everything goes smoothly. More

The service was impeccable! Eric from services went above and beyond his call of duty providing the best service which included full vehicle assessment and replacement of vehicle parts needed. Thank Eric for and beyond his call of duty providing the best service which included full vehicle assessment and replacement of vehicle parts needed. Thank Eric for your services!! More

I was quickly greeted by my service advisor Eric, who professionally guided me through the whole process. Our concerns were addressed and with a short turnaround. I felt comfortable leaving my car at V professionally guided me through the whole process. Our concerns were addressed and with a short turnaround. I felt comfortable leaving my car at Vera. The shop is clean, the associates are respectful, and they even washed my car. More

The Service Consultant was very friendly and explained what would be done, his service overall was 5 stars. The diagnostic for my car was that the lock cylinders of both doors had to be changed. Went to what would be done, his service overall was 5 stars. The diagnostic for my car was that the lock cylinders of both doors had to be changed. Went to the Parts department and was very disappointed to find out the parts were not in stock at the dealership nor in Michigan. If they had had it, the labor to change both locks was over $900.00. More

Sadly, the Service Department and service in general has continually declined during the 25 years I've been doing business with Vera Cadillac.However, the sales experience is still exceptional. continually declined during the 25 years I've been doing business with Vera Cadillac.However, the sales experience is still exceptional. More

Took a little long to get fixed. Edwin is always great keeps me abreast throughout the duration of my vehicle being fixed. Great worker. I would recommend people going to Edwin (service) keeps me abreast throughout the duration of my vehicle being fixed. Great worker. I would recommend people going to Edwin (service) More

I am pleased every time I visit Vera Cadillac, it is evident the cleanliness, the friendly treatment and the good service. Thank you Vera Cadillac evident the cleanliness, the friendly treatment and the good service. Thank you Vera Cadillac More

Wonderful service!! Chris my advisor always goes beyond my expectations!! Service is precise, no wait,0tobide transportation if you don’t wNt wait at all! my expectations!! Service is precise, no wait,0tobide transportation if you don’t wNt wait at all! More