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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,700 Reviews

2,700 Reviews of Vera Cadillac - Service Center

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June 08, 2021

Excellent they always take care of Karen is the best service consultant very friendly I would recommend her to everybody customer service one hundred thanks More

by renatorodriguez23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellen McGee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen englert
Jun 09, 2021 -

Vera Cadillac responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 08, 2021

Great service. just running a little late to pickup the car. The windshield wipers were not replaced in the 15.000 miles service! Thank you. More

by elizabethmoises
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Montoya
Jun 12, 2021 -

Vera Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2021

As a Cadillac owner you are entitled to high expectations. Vera fulfilled that promise! We are happy with job done and the treatment we received. More

by mi930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco of the Body Shop is also 5 star
Jun 09, 2021 -

Vera Cadillac responded

Hi, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!

June 07, 2021

Really wonderful dealership overall. Established employees along with new employees always greet with a smile, open a door, offer a cup of coffee and meet you with a big smile. Thanks All! More

by MOMSDOULA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikell and Karen E.
Jun 08, 2021 -

Vera Cadillac responded

Thank you so much for the review and the recommendation! We're glad you had a positive experience with the Vera difference. Thanks for your continued business and take care.

Jun 08, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2021

The service was exceptional. My car returned to me at my job very cleaned. Big thanks to Giovanni take care of my car in a timely manner. More

by FRANTZY0721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Rubio
Jun 07, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Giovanni here at Vera Cadillac Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2021

Karen is the best rep to work with. Very helpful. I'm a man of little words 25 words is too much typing for me. More

by JR_MIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Jun 04, 2021 -

Vera Cadillac responded

We appreciate the 5-star and the kind words you provided - thank you so much!

June 04, 2021

Mike G was great. Very attentive. He walked me through everything and make the process super easy. I’d like to stick with him in the future More

by Ablanco07940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike G
Jun 06, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at Vera Cadillac Buick GMC! If you have any further questions, please don't hesitate to reach out! Take care!

June 04, 2021

Alex was very professional and courteous. I was very please with the service. The waiting area and courteous coffee area was clean and very comfortable. More

by WILL3BELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Padron
Jun 06, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Alex here at Vera Cadillac Buick GMC! If you have any further questions, please don't hesitate to reach out! Take care!

Jun 08, 2022 -

WILL3BELL responded

I was very pleased with my service on my Cadillac. The work was completed to my satisfaction and on time. The employees were all very efficient and courteous. The price was also reasonable.

June 02, 2021

Service and follow up was sharp. Conrad was my advisor this time and he took care of every single detail from A to Z. I will definitely recommend this advisor and dealer to anyone looking for a smooth ser More

by AG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service, Conrad
Jun 02, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Take care and have a great rest of your week!

June 02, 2021

Very professional truck was cleaned and fixed quickly and returned as promised and was issued a loaner under cpo warranty very satisfied with service their More

by ebug1272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 02, 2021 -

Vera Cadillac responded

Thank you for the review - that's The Vera Difference - thanks for sharing your experience with others. See you next time!

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