Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,520 Reviews of Vera Cadillac - Service Center
Sort by
April 08, 2021
Great!!! - I was amazed by the details of the service department; from setting the appointment to picking up my car; keeping in touch with me during the process and delivering my car back at the promised department; from setting the appointment to picking up my car; keeping in touch with me during the process and delivering my car back at the promised time. You have gained a customer for life More
by LUISABONICH
Verified CustomerEmployees Worked With
The entire service department
April 08, 2021
You should hire more managers like Gus. He is very professional dealing with customers. In the 12 years dealing with this Vera Cadillac, he always listens, handles and solves any issues that you have. professional dealing with customers. In the 12 years dealing with this Vera Cadillac, he always listens, handles and solves any issues that you have. Thank you, More
by LILLIANFRONTELA
Employees Worked With
Other Employees :
Richard from the car rental department and Frank from Body Shop (5 stars both).
April 08, 2021
The service was great and my technician was very helpful and informative and also polite he called me with timely updates and even offered me discounts and informative and also polite he called me with timely updates and even offered me discounts More
by big13ent
Employees Worked With
Service department
April 08, 2021
One of the best dealership in the South Florida area. The service dealership is on point when it comes to appointments. Keep up the good work. The service dealership is on point when it comes to appointments. Keep up the good work. More
by broam9
April 08, 2021
I was very satisfied with the service. Mike was very courteous and provided great customer care. He provided the approximate time my car would be ready including the the car wash. The timeline was met. courteous and provided great customer care. He provided the approximate time my car would be ready including the the car wash. The timeline was met. More
by TINAMAR
Employees Worked With
Mike
April 08, 2021
Excellent service and professionalism from Eric ... Eric Ramon Tellechea the best advisor of Vera he’s the number 1 , they a the team in Vera. Ramon Tellechea the best advisor of Vera he’s the number 1 , they a the team in Vera. More
by Richard.garcia
Employees Worked With
April 08, 2021
Good experience in the service department. Representatives were very helpful and courteous. We were offered water and a place to sit and wait comfortably. Service was explained Representatives were very helpful and courteous. We were offered water and a place to sit and wait comfortably. Service was explained More
by aliciadadan
Employees Worked With
Mike and Chris in service
April 08, 2021
Your service advisor Ivette was the best part of the visit. She handles everything professionally and makes sure she keeps you updated! She is GREAT visit. She handles everything professionally and makes sure she keeps you updated! She is GREAT More
by jhinds829
Employees Worked With
Ivette Diaz
April 07, 2021
I love Vera Cadillac! They always take care of me. Wonderful service department all around! They are honest and get the job done quickly!!! A+++ Wonderful service department all around! They are honest and get the job done quickly!!! A+++ More
by MICHELLEFAU
Employees Worked With
Mike
April 07, 2021
I was very satisfied with my service. I was there less than an hour . Thanks. My service representative Mikell was friendly and professional. Thanks again. than an hour . Thanks. My service representative Mikell was friendly and professional. Thanks again. More
by Kay72737
Employees Worked With
Mikell
