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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,748 Reviews

2,748 Reviews of Vera Cadillac - Service Center

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September 03, 2022

The service is very good and quick. I was there less than two hours. You can’t beat that anywhere you go for 30,000 miles service. More

by Chuca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikell
Sep 06, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

September 03, 2022

I AM YOUR CUSTOMER FROM 2002 AND I BOTH 2 CADIS, 1 CTS IN 2002 & 1 SERX IN 2002. LINO PENA & CONRAD HERNANDEZ ARE THE BEST, THANKS. More

by EMSALCEDO48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation. We greatly appreciate your continued business and look forward to seeing you again next time.

Sep 06, 2022 -

EMSALCEDO48 responded

FOR SURE, I KNEW LINO WHEN I GOT A BRAND NEW CTS AND LATER HE LATER IN 2012 HE CONTINUE WITH MY SRX. WHEN HE WAS PROMOTED TO MANAGER, CONRAD HERNANDEZ TAKE CARE OF MY CADI, WITH A SERVICE FIRST CLASS. BOTH ARE MVP'S ARE PERSONS, THANKS VERA CADILLAC. WITH MY BEST REGARDS, EMILIO M SALCEDO.

Sep 06, 2022 -

EMSALCEDO48 responded

YES, FOR SURE.

September 02, 2022

no courtesy vehicles available and Avis was terrible. It took over 1 hour to get my rental car and it needed air in tires and cleaning when it arrived. More

by fanatic61
Recommend Dealer
Yes
Employees Worked With
Diego Vallina
Sep 07, 2022 -

Vera Cadillac responded

Thank you for the feedback regarding your rental. We would greatly appreciate the opportunity to learn more about your experience with Avis. Please don’t hesitate to call our Service Manager, Leonardo Pena, at (954) 517-7842. He’s looking forward to speaking with you.

September 02, 2022

Horrible service. My car had two warning lights come on so I left my car to be serviced. This was a Saturday; on the next Tuesday I received a call it was repaired. More

by EILEENMCFP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alejandro
Sep 07, 2022 -

Vera Cadillac responded

Thank you for reaching out regarding your service. We appreciate your candid feedback and would like the opportunity to address your concerns. Please call our Service Manager, Leonardo Pena at (954) 517-7842. He’s looking forward to speaking with you.

September 02, 2022

Service Manager promptly informed me of what was being done to my car. The car was delivered to me and there were no problems. The cost of service was very fair and competitive. Thank you! More

by rhodes_shirley48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher in Service
Sep 06, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Take care and we'll see you again next time.

September 01, 2022

Excellent service. The most rewarding, thankful experience it’s when there was a mistake made by the maintenance personal and it’s the same manager that helped you solv More

by Francisco Salas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Vera Cadillac responded

Thank you for your continued business and sharing your experience with the Vera Difference. Take care and we'll see you next time.

September 01, 2022

Great service. Very knowledgeable service personnel.. Appointments are recognized with little turn around time. Keep up the good work! More

by dt325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Sep 01, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation. Take care and we'll see you next time.

September 01, 2022

Vera Cadillac is the easiest dealership to do business with. Both the sales and the service dept. They are very attentive and always professional. Very catering from the moment you come in until you le More

by MLMINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Crato
Sep 02, 2022 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference. Take care and we'll see you next time.

August 31, 2022

My service provider Michael Grotto Not sure if that’s correct spelling for last name , makes getting service very easy he is a pleasure to do business with More

by LINMIKMOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael grotto
Sep 01, 2022 -

Vera Cadillac responded

Thank you for the review and shout out for Michael. Take care and we'll see you next time.

August 31, 2022

Did a great job , car was finished on time ,could’ve check oil , that’s why I gave 4 instead 5 Thank you 😊 will be back oh Service tech was knowledgeable and nice More

by dhardi4952
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 01, 2022 -

Vera Cadillac responded

Thanks for the review and feedback. Have a great holiday weekend.

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