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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,749 Reviews
Call Service Center (844) 517-0823

2,749 Reviews of Vera Cadillac - Service Center

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January 12, 2023

They are extremely professional and very knowledgeable. The dealership is always very clean and properly staf. Highly recommendable. More

by orihue9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor went on beyond his call of duty in a very timely professional manner and provided me with exceptional service.
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Jan 16, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 11, 2023

Great reliable quality service, customer care, very dependable and vehicle is always done in a timely manner More

by diaangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
Report | Print
Jan 18, 2023 -

Vera Cadillac responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 11, 2023

Excellent service, professional and familiar atmosphere, my manager account Edwin Montoya was very professional and made the due diligence to solve all the problems of my car. Thank you. More

by alcard6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya (services)
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Jan 18, 2023 -

Vera Cadillac responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 10, 2023

The dealership service was my best experience I’ve had in a long time,the service manager was very knowledgeable when I couldn’t figure out a fue problems I would recommend Vera to any Cadillac owner. More

by John WYSLICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell Hernande
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Jan 13, 2023 -

Vera Cadillac responded

John, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2023

All went well with the service of my Cadillac, it were appreciated, but the loaner were the pitch, especially for the Holidays and I that that it would stop or turn off at the lights, but it managed to ge More

by SMITH11170000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio did great, but didn't know about the loaner...
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Jan 18, 2023 -

Vera Cadillac responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 10, 2023

Excellent! Giovanni is excellent! I was in and out in a speedy and efficient time. More

by Ivettediaz1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Report | Print
Jan 18, 2023 -

Vera Cadillac responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Vera Cadillac Buick GMC

January 10, 2023

Awesome service excellent staff very professional and knowledgeable. Outstanding customer service. Very honest and helpful More

by Goodytmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
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Jan 18, 2023 -

Vera Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2023

Excellent service and Nestor is an awesome service tech. The concierge service is an excellent perk! More

by AMYLASKO
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor in service
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Jan 10, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2023

Great communication and greeting. Followed up and set future appointment for ordered part. Found updates and asked me questions to make sure I was satisfied More

by Optikiko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jan 10, 2023 -

Vera Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Vera Cadillac Buick GMC and we hope to see you again soon!

January 08, 2023

Average and not much to say about the service department. They are very bad in customer service. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jan 10, 2023 -

Vera Cadillac responded

Richard, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (954) 436-3036 to discuss your concerns, as your satisfaction is of utmost importance to us.

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