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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,692 Reviews
Call Service Center (844) 517-0823

2,692 Reviews of Vera Cadillac - Service Center

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November 26, 2024

Great job, fast and efficient, superb customer service representative Mr. MIKELL I will return again. More

by samjohnsosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MR. MIKELL
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Nov 27, 2024 -

Vera Cadillac responded

Sam, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mikell met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

November 25, 2024

As always the service was Great ! i have been going to Vera cadillac for over two years and have never been disappointed. Thank you Nestor ! More

by schshlpres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NESTOR
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Nov 27, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nestor and our team met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

November 23, 2024

The service was excellent as always. The dealership picked up my car from my job performed the service and returned my car to my job very clean. More

by FRANTZY0721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez
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Nov 24, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

November 23, 2024

Only but great experiences at this dealer. From purchasing to services. Phenomenal staff and great customer service. More

by u307912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anwar from Service Department
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Nov 24, 2024 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

November 23, 2024

They did a good job at vera and addressed the repairs that needed to been done. My car is driving good Thanks vera More

by kto261108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Nov 24, 2024 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

November 22, 2024

Connor was amazing; so helpful and efficient and then to have my car delivered home was an added bonus! I love my Escalade and love the service Cadillac provides its customers. More

by noemi1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor - service
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Nov 24, 2024 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

November 22, 2024

Giovanni Rubio always makes my service needs a positive experience. He ensures everything is done in a timely fashion. He helps with little details that others would never assist with. Mr. Rubio has bee More

by C1MURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Report | Print
Nov 24, 2024 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

November 22, 2024

This place knows how to make an annoying recall a pleasant experience! Offered to give us an uber to get home and back. We were super surprised to see our car nice and clean when we picked it up. Ver More

by Kevin Gillis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leor Zvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Vera Cadillac responded

Thanks, Kevin, for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

November 20, 2024

The road side technician was excellent! He was courteous, knowledgeable and accommodating. He was also very educational. More

by bluehouse650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not Listed
Report | Print
Nov 20, 2024 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

November 19, 2024

Giovanny Rubio very nice knows his job very well , it’s an access to have him More

by PARTS009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanny Rubio
Report | Print
Nov 19, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

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