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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,604 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,604 reviews

February 26, 2024

Great Gio is just excellent to work with. It is such a pleasure. His is great. More

by RALPHVIERA17
Recommend Dealer
Yes
Employees Worked With
Gio
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Feb 26, 2024 -

Vera Cadillac responded

Thank you for your kind words for Gio and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

February 26, 2024

It was a great experience with no issues. There was no wait at all I would recommend Vera to my friends More

by jamesmeghan
Recommend Dealer
Yes
Employees Worked With
Conrad
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Feb 26, 2024 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Conrad was able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

February 26, 2024

The car took way to long to come off the production line for a customer who ordered a custom vehicle but I do not fault the dealership for that. What I fault them for is the experience after the vehicle arr More

by Jennredd
Recommend Dealer
No
Employees Worked With
Carlos Caballero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Caballero
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Feb 26, 2024 -

Vera Cadillac responded

Jenn, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jorge Morales General Sales Manager

February 25, 2024

Everything went perfect Mikel was very attentive Valet was very helpful Service was done quickly More

by RKCURB
Recommend Dealer
Yes
Employees Worked With
Mikel
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Feb 25, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

February 25, 2024

Very professional and friendly. Everyone I came in contact with was extremely helpful and knowledgeable. More

by gwoods001
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josue Jimenez
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Feb 25, 2024 -

Vera Cadillac responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

February 24, 2024

Very prompt service, all charges explained Left headlight still on order they will call me when it is available More

by izzy1911
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 25, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

February 24, 2024

Appointment time and date was exactly what we wanted. Service was completed on time and everybody was professional. More

by consulttrac
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez
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Feb 25, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

February 23, 2024

Concierge pick up and delivery is a bonus, but most important is the level of customer service provided by Nicholas and others that I have worked with in the past. There are two other Cadillac dealers More

by rxf67@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Feb 23, 2024 -

rxf67@yahoo.com responded

Keep up the great customer service and you’ll continue to have loyal customers, like me, who will refer future customers. Thank you

Feb 23, 2024 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

February 23, 2024

Amazing As always, professional, helpful, friendly and very accommodating! Appreciate them Thank you very much More

by stuart21
Recommend Dealer
Yes
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Feb 24, 2024 -

Vera Cadillac responded

It's great to hear that we were able to help you out, Stuart. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

Feb 27, 2024 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

February 22, 2024

Great experience Would recommend to friends & family Great, great job Great service Great service More

by akamba_joseph
Recommend Dealer
Yes
Employees Worked With
Erick
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Feb 22, 2024 -

Vera Cadillac responded

Joseph, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Erick met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

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