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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,461 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,461 reviews

February 10, 2024

Excellent! Top knotch Excellent service! Most importantly my time was treated with such a high regard! Very professional and efficient ! Thank you so much Micha More

by ehershey22
Recommend Dealer
Yes
Employees Worked With
Michael Grato
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Feb 11, 2024 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

February 10, 2024

I took my car for repair and the all staff was helpful and knowledgeable, I highly recommend Vera Cadillac More

by SAMY16710
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Rodriguez
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Feb 10, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

February 09, 2024

It's always a pleasure. Everyone is very professional and very accommodating. We wouldn't go anywhere else for a Cadillac. We refer everyone we know to. That's how much we a More

by Rami1homebase
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Caballero
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Feb 09, 2024 -

Vera Cadillac responded

Wow! Thank you so much for this great 5-star review. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime! Experience The Vera Difference Gustavo Rodriguez Service Director

February 09, 2024

I brought my car in to be fixed y'all drove it into a pole. It then took an extra week to get my car back More

by Mtstevison
Recommend Dealer
Yes
Employees Worked With
Alex
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Feb 10, 2024 -

Vera Cadillac responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Experience The Vera Difference Gustavo Rodriguez Service Director

February 09, 2024

Vera Cadillac is a very professional and trustworthy dealership. I would recommend it to anyone and everyone I know further service and understanding. More

by Jsmiamiinvestment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Nick
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Feb 10, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

February 09, 2024

Nick was great to work with professional and courteous Concierge pick up and drop off a vehicle made a big More

by SAMUEL_GUREVICH
Recommend Dealer
Yes
Employees Worked With
Nick
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Feb 10, 2024 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

February 08, 2024

Vera Cadillac has always treated me and car with the utmost professionalism. I would never go for maintenance to any other dealership More

by CURRENTEVENTPLAN
Recommend Dealer
Yes
Employees Worked With
Edwin
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Feb 09, 2024 -

Vera Cadillac responded

It's great to hear that Edwin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

February 08, 2024

Top tier excellent service. Vera always takes care of me and my family. First class all the way. More

by oliviera.vernon
Recommend Dealer
Yes
Employees Worked With
Eric
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Feb 09, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

February 07, 2024

The service quality was poor and felt like we were taken advantage of and our concerns were not addressed properly. More

by Blank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Feb 10, 2024 -

Vera Cadillac responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gustavo Rodriguez Service Director

February 07, 2024

Service was done quick and efficient! I need a little body work on fender, was sent to body shop, I was told they replaced the whole fender, and it would be expensive not very pleased wi More

by ronrico7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Feb 07, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Experience The Vera Difference Gustavo Rodriguez Service Director

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